Kimberly Smyth
Albany,OR
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Key Bank
Albany, Oregon
12.2017 - Current
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted quality, timely performance feedback and performance appraisals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Recruited and trained new employees to meet job requirements.
- Entered time and attendance logs in preparation for payroll.
- Recruited and hired qualified candidates to fill open positions.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Orland High School
Orland, CA06-1985
Skills
- Performance Management
- Operations Management
- Financial Management
- Human Resources Management
- Team Leadership
- Policy Implementation
- Cross-Functional Teamwork
- Staff Training and Development
Certification
- Public Notary
Timeline
Manager
Key Bank
12.2017 - Current
High School Diploma -
Orland High School
Similar Profiles
Gail GroeglerGail Groegler
Teller at Key BankTeller at Key Bank
JOHN LIAROSJOHN LIAROS
Sr Service Specialist at Key BankSr Service Specialist at Key Bank
Jeri BalickiJeri Balicki
Teller at Key BankTeller at Key Bank
Milky RudecindoMilky Rudecindo
Branch Manager at Key BankBranch Manager at Key Bank
Maya RowleyMaya Rowley
Scheduling Receptionist/Rehabilitation Aide at Samaritan Health ServicesScheduling Receptionist/Rehabilitation Aide at Samaritan Health Services