Seasoned RN Clinical Documentation Specialist with a proven track record at Optum for enhancing documentation accuracy and compliance. Leveraged clinical judgment and compassion to improve patient outcomes and educate healthcare professionals on ICD-10 codes. Demonstrated excellence in documentation, ensuring adherence to HIPAA regulations, and a high level of autonomy in complex case management.
Overview
29
29
years of professional experience
1
1
Certification
Work History
RN Clinical Documentation Specialis
Optum
Red Bluff, CA
07.2012 - Current
Maintained thorough, accurate and confidential documentation in electronic medical records.
Reviewed complex cases involving multiple diagnoses or treatments.
Translated medical jargon and short-hand data into correct terminology.
Uncovered discrepancies in health records and contacted physicians to provide further documentation to clarify concerns.
Maintained accurate documentation of patient records in accordance with HIPAA regulations.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Analyzed data from multiple sources including laboratory, radiology and pathology reports.
Identified discrepancies in documentation with providers and resolved inconsistencies in a timely manner.
Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided education to healthcare professionals on proper utilization of ICD-10 codes and other relevant coding guidelines.
Reviewed medical records to ensure accuracy and completeness of clinical documentation.
RN Case Manager
St Elizabeth Community Hospital
Red Bluff, CA
06.2010 - 07.2012
Communicated regularly with family members regarding patient care needs and progress toward goals.
Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
Provided emotional support to patients and their families during difficult times.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked effectively in team environments to make the workplace more productive.
Facilitated referrals to community resources for additional support services.
Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
RN, Medical-Surgical
St Elizabeth Community Hospital
Red Bluff, CA
12.1995 - 07.2010
Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
Administered prescribed medications and treatments in accordance with approved nursing techniques.
Assisted physicians during examinations providing necessary instruments and equipment while maintaining sterile technique.
Stocked clinical workstations and procedure rooms with necessary supplies.
Promoted safe and calm environment for complex patients by keeping services, supplies and necessary equipment on hand.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Performed cardiopulmonary resuscitation accurately and effectively.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
Provided compassionate care for patients with chronic illnesses or terminal conditions.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Education
Associate of Science - Nursing
Shasta College
Redding, CA
12-2004
Skills
Clinical judgment
Quality improvement
Compassion and empathy
Chart updating
Documentation and charting
High level of autonomy
Licensed RN
Reporting and documentation
Affiliations
I love doing things that involve supporting our small town and the people who live here. I enjoy all the activities that a small town has to offer. I enjoy going to SF Giants games with my family, love camping, concerts, comedy shows. I just basically enjoy activities that promote happiness!
Accomplishments
I was awarded the "Spirit of Mercy" award for compassion and excellence from the administration at St Elizabeth when I was a fairly new RN.