Kimberly Tardiff
Woonsocket
Summary
Detail-oriented professional with a friendly demeanor, experienced at the Housing Authority of the City of Woonsocket. Proven track record in data accuracy and compliance, coupled with strong problem-solving skills. Adept at multitasking and fostering teamwork, ensuring efficient service delivery and client satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Section 8 Data Entry
Housing Authority of the City of Woonsocket
Woonsocket, RI
05.2023 - Current
- Entered data into housing management software with high accuracy and attention to detail.
- Maintained and updated tenant records, ensuring compliance with housing regulations.
- Reviewed incoming documents for completeness and accuracy prior to data entry tasks.
- Completed data entry tasks with accuracy and efficiency.
- Conducted annual recertifications to assess continued eligibility for benefits.
- Maintained up-to-date knowledge of HUD regulations, ensuring accurate information dissemination to both tenants and landlords.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
LIHEAP Intake
Community Care Alliance
Woonsocket, RI
12.2021 - 05.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Conducted comprehensive intake assessments to determine client needs and eligibility for services.
- Trained new staff on intake procedures and best practices for effective client engagement.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Education
Associate - Administration
Gibbs College
Cranston, RI06.2008
High School Diploma -
Woonsocket Senior High School
Woonsocket, RI06.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Timeline
Section 8 Data Entry
Housing Authority of the City of Woonsocket
05.2023 - Current
LIHEAP Intake
Community Care Alliance
12.2021 - 05.2023
Associate - Administration
Gibbs College
High School Diploma -
Woonsocket Senior High School