Kimberly Honrado
Kensington,NH
Summary
Skilled Professional Development Coach with 20+ years of experience supporting people in goal-setting, skill-building, and clarity sessions. Versed in effective communication and active listening skills. Personable and direct, with a focus on guiding clients toward self-reflection and personal development. History of effectively helping clients through positive communication strategies and individual counseling. Excellent assessment and evaluation skills with a commitment to developing individualized plans. Solid experience supporting individuals with diverse backgrounds and abilities to navigate life and achieve personal and professional goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Life & Career Coach Manager
ELEVEN COACHING
04.2020 - Current
- Facilitates weekly group sessions and learning discussions to further train and develop coach colleagues.
- Guides clients to set and achieve reasonable goals on weekly basis with the use of inquiry and discovery focused questions.
- Works with job seekers to determine job targets based on skills, personality, and desires.
- Develops transformational coaching and leadership training programs.
- Maintains client satisfaction with forward-thinking strategies focused on addressing clients' experience.
- Manages tracking system to oversee multiple coaches scorecards for assessing client progress.
Training & Sales Manager
SUKI, LLC
07.2018 - 04.2020
- Created on-boarding program to establish context & mindset for entrepreneurial business building using Skipio to deliver short messages to be delivered over a 60 day period
- Conducted weekly Zoom meetings to provide mindset, leadership, and sales training
- Managed team of support staff to ensure consistency and effectiveness in all communications (emails and phone calls) from the corporate office
- Developed & delivered on-going training content for a sales force of over 300
- Coordinated live regional trainings for teams of consultants in various locations throughout the US.
General Manager
TOTAL WOMAN GYM & SPA
09.2014 - 07.2017
- Drove sales to exceed monthly targets (40K in gym memberships & 65K in personal training) by training team to create openings for action and close deals utilizing specific measurable results
- Created an environment in which team members took responsibility for each other's success decreasing employee turnover rate to less than 15%
- Effectively managed 70 employees to increase monthly operational EBITA by 6%
- Introduced new closing techniques that resulted in a 12% increase sales margin within all business categories: membership, retail, & spa services.
Franchise Owner - Director of Sales & Marketing
SALS PIZZA
10.2006 - 09.2014
- Cultivated long-term, meaningful client relationships with schools and businesses, which resulted in the development of a catering sales unit that made up 13% of total company sales
- Identified and trained employees on recognizing opportunities to upsell current customers, increasing average purchases by 23%
- Spearheaded the recruitment and development of talent, which resulted in the promotion of 3 team members to management positions and 8 team members into supervisory positions
- Launched employee empowerment program that focused on mastering key distinctions of exceptional customer service resulting in a 150% increase in employee tip.
Sales Manager
LANDMARK WORLDWIDE
10.2002 - 04.2006
- Consistently exceeded monthly sales targets resulting in yearly budget achievements for three consecutive years
- Resurrected failing sales department upon the implementation of targeting specific measurable results to achieve a 30% increase in sales
- Lead a 40 person inside sales team that generated 90% more active leads
- Conducted weekly communication and development training to the sales team causing a 10% increase in customer retention.
Education
Bachelor of Arts - Psychology
UNIVERSITY OF CALIFORNIA
Santa Cruz, CA06.1995
Skills
- Leadership Development
- Professional Development
- Group & Individual Instruction
- Skill Development
- Training Program Facilitation
- Training Material Development
- Public Speaking
- Online Training Experience
- Workshop Development
- Workshop Facilitation
Certification
Certified Life Coach, Mindvalley - 2022
Foundations of Women Centered Coaching, Institute for Women Centered Coaching - 2023
Certified Money Coach, Mindvalley - 2025
Timeline
Certified Life & Career Coach Manager
ELEVEN COACHING
04.2020 - Current
Training & Sales Manager
SUKI, LLC
07.2018 - 04.2020
General Manager
TOTAL WOMAN GYM & SPA
09.2014 - 07.2017
Franchise Owner - Director of Sales & Marketing
SALS PIZZA
10.2006 - 09.2014
Sales Manager
LANDMARK WORLDWIDE
10.2002 - 04.2006
Bachelor of Arts - Psychology
UNIVERSITY OF CALIFORNIA
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