Kimberly Thach
Millbrook,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Nail Technician
The Nail Lounge
09.2020 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Grew repeat client base through effective marketing and customer service.
Nail Technician
Le Nails
06.2018 - 08.2020
- Demonstrated dynamic customer service by responding to customer inquiries.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Offered advice and recommended products to improve and maintain nails.
- Kept track of client requests and completed them on time.
- Can manage stress effectively through many situations.
Sales Manager
Club Pilates Franchise LLC
05.2017 - 04.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Bachelor of Arts - Communications
Auburn University-Montgomery
Montgomery, AL05.2025
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05.2013
Skills
- Customer Service
- Time Management
- Personnel Scheduling
- Front Desk Management
- Adapt to change and new ways of working quickly and easily
- Organized and attentive to detail
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Nail Technician
The Nail Lounge
09.2020 - Current
Nail Technician
Le Nails
06.2018 - 08.2020
Sales Manager
Club Pilates Franchise LLC
05.2017 - 04.2018
Bachelor of Arts - Communications
Auburn University-Montgomery
High School Diploma -
Stanhope Elmore High School
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