Kimberly Thompson
Woodland,CA
Summary
Energetically contributed to Denny's Restaurant by providing top-notch service, mastering food and beverage pairings, and enhancing guest engagement. Skilled in cleanliness standards and hospitality service expertise, I consistently exceeded customer expectations, fostering strong relationships and supporting team growth. I'm very dependable and honest(honesty is the best policy). One more thing, NO business could be run without TEAM PLAYERS.
Overview
2024
2024
years of professional experience
Work History
Server
Dennys Restaurant
Woodland, CA
2005 - 02.2024
- Provided exceptional service to high volume of daily customers.
- Delivered food orders promptly and courteously.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Receptionist
Team pro security
Woodland, CA
2000 - 2018
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Scheduled and confirmed appointments.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Customer Service Desk
Kmart, Sears Holding
Woodland, CA
1999 - 2002
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Developed and maintained strong relations with customers to meet quality expectations.
- Supported sales team members to drive growth and development.
- Layaway Dept
Education
Associate of Science - Pediatric Nursing
Woodland Community College
Woodland, CA06-2028
High School Diploma -
Woodland High
Woodland, CA06-2001
Skills
- Cleanliness standards
- Order delivery practices
- Menu item recommendation
- Upselling techniques
- Guest engagement
- Food and beverage pairings
- Hospitality service expertise
- Multitasking efficiency
- Beverage preparation
- Workplace safety
- Menu memorization
- Mixology basics
- Professional appearance
Timeline
Server
Dennys Restaurant
2005 - 02.2024
Receptionist
Team pro security
2000 - 2018
Customer Service Desk
Kmart, Sears Holding
1999 - 2002
Associate of Science - Pediatric Nursing
Woodland Community College
High School Diploma -
Woodland High