Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Thompson

Independence

Summary

Dynamic professional with a strong background in customer service at Ashley Clinic, excelling in billing and patient communication. Known for a friendly demeanor and exceptional problem-solving skills, I effectively managed patient inquiries and insurance coordination. Dependable and adaptable, I thrive in fast-paced environments while maintaining attention to detail.

Overview

9
9
years of professional experience

Work History

Billing Department

Ashley Clinic
05.2022 - 06.2025

I started on the call center where I took patient calls and made appointments or transfered calls.

I got moved up to reception where I put in patient information and checked patients in.

I got moved up to billing where I talked with patients about their bills and insurance also had to communicate with different insurance companies.

Stay at Home Mom

Self
04.2018 - 05.2022

Stay home with my youngest son until he was able to go to school

Caseys

Kim
01.2016 - 04.2018

I was a cashier so I knew had to run a cash register.

Education

High School Diploma -

Chanute High School
Chanute, KS
05.2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Active listening

Timeline

Billing Department

Ashley Clinic
05.2022 - 06.2025

Stay at Home Mom

Self
04.2018 - 05.2022

Caseys

Kim
01.2016 - 04.2018

High School Diploma -

Chanute High School