Kimberly Tomala
Columbus,OH
Summary
Professional who is committed and considerate and is available for any shift, including nights and weekends. Reputation for dependability and a strong ability to build rapport with patients, family, and coworkers. Successful at providing accurate and timely assessments while remaining calm under pressure. Open and clear communicator with strong organizational, multitasking, and prioritization abilities, as well as a customer-focused and compassionate personality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Customer Coordinator
Whiplash by Ryder
Columbus, OH
08.2022 - Current
- Member of the Management team
- Supervised employees while they performed their tasks in a timely and organized manner
- Handled and organized email messages
- Organized office operations and procedures for the company and employees
- Maintained office records
- Led training on optimizing employee’s workload
- Provided excellent customer service by phone and in person
- Always maintained a positive attitude in a fast-paced environment.
Home Health Aide
Rain Home Attendant
Bronx, NY
01.2017 - 06.2022
- Provided companionship and monitored health condition of clients.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Transported clients to doctor appointments and social events.
- Assisted in ambulation and exercise routines for clients.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with client personal care needs to foster independence and well-being.
Home Health Aide
Best Choice Home Health Care
Bronx, NY
03.2015 - 12.2017
- Maintained a clean and well-organized environment to promote client safety and happiness.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Monitored vital signs such as temperature, pulse rate, blood pressure.
- Assisted with ADLs such as bathing, dressing and grooming.
- Assisted in ambulation and exercise routines for clients.
- Prepared meals and snacks according to prescribed diets.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Improved patient outlook and daily living through compassionate care.
Education
GED -
The University of the State of New York
Albany, NY01.2019
Skills
- Phlebotomy
- Client safety
- First aid
- Client documentation
- Fire and safety
- Customer service
- OSHA regulations
- HIPAA compliance
- Infection control standards
- Attention to detail
- Mobility assistance
- Vital signs monitoring
- First aid and safety
- ADL support
Certification
- Certified Home Health Aide, 03/01/2015
- Certified Phlebotomy Technician, 12/01/2020
- Licensed Security Guard, 05/01/2021
- State Tested Nursing Assistant, 07/29/2024
Timeline
Administrative Customer Coordinator
Whiplash by Ryder
08.2022 - Current
Home Health Aide
Rain Home Attendant
01.2017 - 06.2022
Home Health Aide
Best Choice Home Health Care
03.2015 - 12.2017
GED -
The University of the State of New York