Kimberly Nail
Carlisle,AR
Summary
Proactive, empathetic, and collaborative. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong interpersonal skills eager to secure an entry-level position. Ready to help your team advance company goals.
Overview
21
21
years of professional experience
Work History
Community Health Worker / Specialist
Engaging Arkansas Communities
10.2021 - Current
- Collaborated with other healthcare professionals to ensure quality services were delivered in a timely manner
- Developed strategies for engaging hard-to-reach populations to provide equitable access to healthcare services
- Provided Linkage to Care services to ensure clients get in and stay in care
- Supported clients through difficult conversations related to their health and lifestyle
- Maintained client confidentiality in accordance with state laws and ethical standards
- Participated in outreach activities such as health fairs and community events to promote awareness about STI prevention
- Collected demographic data from clients to track program outcomes and provide feedback to leadership team
- Through public speaking engagements, I promoted healthy lifestyle choices
Transporter
Cynergy Rehab Group
09.2020 - 10.2021
- Managed time effectively by planning out routes ahead of schedule to meet tight deadlines
- Interacted positively with students, parents, faculty, and staff members
- Drove multi-passenger vehicles to transport students between neighborhoods, schools, and therapy appointments
Transporter
Communication Made Easy
09.2020 - 10.2021
- Managed time effectively by planning out routes ahead of schedule to meet tight deadlines
- Interacted positively with students, parents, faculty, and staff members
- Drove multi-passenger vehicles to transport students between neighborhoods, schools, and therapy appointments
Foster Care Supervisor
Open Arms Shelter
11.2019 - 02.2020
- Supervisor of 10 foster girls aged 13-18
- Demonstrated empathy, patience and understanding of their needs
- Provided guidance and support to ensure the girls developed coping skills to resolve matters positively
Cashier / Service Desk
Walmart Neighborhood Market
07.2019 - 09.2019
- Operated cash register, processed payments, returns, and exchanges.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Developed and maintained strong customer relationships to support satisfaction and loyalty.
Cashier / Service Desk
Walmart
07.2016 - 07.2019
- Coached and mentored team members to ensure proper performance and customer relations skills.
- Operated cash register, processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Developed and maintained strong customer relationships to support satisfaction and loyalty.
Educator
Pulaski County Spec. School District
04.2015 - 06.2015
- Developed and instructed students individually, in small groups, and large groups using various teaching methods, such as lectures, discussions, demonstrations, and hands-on learning.
- Managed classroom environment, helping students learn in absence of regular teachers.
- Provided classroom teacher with written feedback on results of lessons and student behavior issues.
- Followed existing lesson plans to provide consistent instruction to assigned students.
Cashier / Service Desk / Warehouse
Walmart
04.2014 - 03.2015
- Compared freight information recorded in computer systems, purchase orders and receiving documents
- Operated cash register, processed payments, returns, and exchanges
- Developed and maintained strong customer relationships to support satisfaction and loyalty.
Educator
Building Bridges
05.2013 - 09.2013
- Helped feeding and daily living skills to support physical and emotional well-being.
- Observed students' performance and recorded relevant data to assess progress.
- Assisted clients in exploring feelings and understanding behaviors.
- Assessed clients' needs to provide appropriate therapeutic interventions.
Inbound Call Center Representative
First Collection Services
01.2012 - 02.2013
- Developed strong customer relationships and loyalty through effective communication by answering incoming calls promptly and professionally
- Addressed inquiries, complaints, and other requests for assistance with empathy and understanding
- De-escalated difficult situations calmly and effectively while maintaining a positive attitude toward customers
- Efficiently used database system to record notes during high call volume
- Listened to feedback from the manager and implemented changes in future calls
Educator
Pulaski County Special School District
08.2011 - 12.2011
- Managed classroom environment, helping students learn in absence of regular teachers.
- Provided classroom teacher with written feedback on results of lessons and student behavior issues.
- Followed existing lesson plans to provide consistent instruction to assigned students.
Educator
Children First
01.2011 - 02.2011
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Incorporated music, art and literature into curriculum.
Educator
Dorien’s CDC & Preschool
09.2010 - 01.2011
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Incorporated music, art and literature into curriculum.
Educator
Huda Academy
08.2008 - 06.2010
- Developed curriculum with focus on cultural sensitivity and awareness of family values and goals.
- Encouraged parent involvement by providing regular updates on student’s progress, attendance, and behavior as well as at parent-teacher conferences.
- Collaborated with faculty members to evaluate and improve curriculum with knowledge of early childhood education standards and best practices.
Educator
Dreamland Academy
08.2007 - 06.2008
- Encouraged parent involvement by providing regular updates on student’s progress, attendance, and behavior as well as at parent-teacher conferences.
- Pursued professional development during summer months to maintain certification and extend skills.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Cashier / Service Desk
Walmart
01.2004 - 01.2007
- Developed and maintained strong customer relationships to support satisfaction and loyalty.
- Operated cash register, processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Education
A.A. - Liberal Arts
ASU Beebe
Beebe, AR01.2005
B.S. - Early Childhood Ed.
ASU Beebe
Beebe, AR01.2007
Skills
- Educating
- Public Speaking
- Linkage to Care
- Positive Client Relations
- Microsoft Office
- Team Leader
- Dispute Resolutions
- Community-based resources
- Informational materials
Accomplishments
2025 – Subcommittee Lead - AR. HIV Planning Group
2024-25 – Lead of MpowerU Support Group
2024 – Dec. Issue of Poz Magazine - Story - Rising from the Ashes
2020 – Board Member - Engaging Arkansas Communities
Acknowledgements
- Subcommittee Lead, AR. HIV Planning Group (AHPG), 01/01/25
- Lead of MpowerU Support Group, 01/01/24
- Dec. Issue of Poz Magazine - Story - Rising from the Ashes, 12/01/24
- Board Member, Engaging Arkansas Communities, 01/01/20
Timeline
Community Health Worker / Specialist
Engaging Arkansas Communities
10.2021 - Current
Transporter
Cynergy Rehab Group
09.2020 - 10.2021
Transporter
Communication Made Easy
09.2020 - 10.2021
Foster Care Supervisor
Open Arms Shelter
11.2019 - 02.2020
Cashier / Service Desk
Walmart Neighborhood Market
07.2019 - 09.2019
Cashier / Service Desk
Walmart
07.2016 - 07.2019
Educator
Pulaski County Spec. School District
04.2015 - 06.2015
Cashier / Service Desk / Warehouse
Walmart
04.2014 - 03.2015
Educator
Building Bridges
05.2013 - 09.2013
Inbound Call Center Representative
First Collection Services
01.2012 - 02.2013
Educator
Pulaski County Special School District
08.2011 - 12.2011
Educator
Children First
01.2011 - 02.2011
Educator
Dorien’s CDC & Preschool
09.2010 - 01.2011
Educator
Huda Academy
08.2008 - 06.2010
Educator
Dreamland Academy
08.2007 - 06.2008
Cashier / Service Desk
Walmart
01.2004 - 01.2007
B.S. - Early Childhood Ed.
ASU Beebe
A.A. - Liberal Arts
ASU Beebe
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