Kimberly Walker
Bentonville,AR
Summary
Detail-oriented Receiving Supervisor assigning team members responsibilities with performing intake, transportation and storage of materials. Superior problem solving, decision making, planning and organizational skills, Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Receiving Supervisor
Burlington
Rogers, AR
05.2022 - Current
- Directed the daily operations of the receiving department, overseeing a staff of 10 plus employees.
- Monitored and maintained accurate receiving records for all incoming shipments.
- Conducted regular inspections of material handling equipment to ensure proper functioning.
- Ensured that all items received were accurately accounted for.
- Provided training and guidance to new team members on proper procedures related to receiving activities.
- Maintained communication with other departments regarding status of incoming shipments.
- Managed department priorities and provided leadership for on-time delivery production.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Manager of Operations
Hiwassee store
Hiwasse, AR
06.2022 - 12.2023
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Oversaw inventory management activities including ordering supplies as needed.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Hired and onboarded team members to meet immediate and expected demand.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
Sales Associate
Harley Davidson Inc
Temple, TX
02.2017 - 12.2017
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Collaborated with management teams to develop innovative marketing strategies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Education
Some College (No Degree) -
Central Texas College
Killeen, TX01-2017
High School Diploma -
Magnolia High School
Magnolia, TX01-2008
Skills
- Warehouse Operations
- Load Planning
- Computer Skills
- Stock Control
- Interpersonal Skills
- Attention to Detail
- Inventory Management
- Teamwork and Cooperation
- Self-Motivated and Independent
- Punctual and Reliable
- Effective Communication
References
References available upon request.
Timeline
Manager of Operations
Hiwassee store
06.2022 - 12.2023
Receiving Supervisor
Burlington
05.2022 - Current
Sales Associate
Harley Davidson Inc
02.2017 - 12.2017
Some College (No Degree) -
Central Texas College
High School Diploma -
Magnolia High School
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