Kimberly Webster
NEWARK,DE
Summary
Diligent Senior Care Manager focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Highly skilled and enthusiastic professional with more than 10 years of experience managing senior adult homes. Successfully oversees veterans payments, home budgeting, caregiver aid management and transportation services. Develop and implement local senior services by providing exceptional customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Client Manager
Adult Services/Charles Stewart
09.2011 - Current
- Enhanced client outcomes by developing comprehensive case management plans tailored to individual needs.
- Streamlined case processes for increased efficiency and accelerated resolutions.
- Increased client satisfaction by providing exceptional service, empathy, and timely assistance in resolving issues.
- Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
- Conducted thorough assessments of client needs, resulting in targeted interventions and improved outcomes.
- Developed strong relationships with community partners, expanding the network of available resources for clients.
- Managed high-risk cases effectively, implementing crisis intervention techniques when necessary to ensure client safety.
Event Planner
Self Employed/Soulful Thoughts Productions LLC
03.2008 - 07.2011
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
- Enhanced attendee satisfaction by creating immersive environments through thoughtful design elements and engaging activities.
- Streamlined event registration processes, enhancing attendee experience and improving overall efficiency.
- Negotiated contracts with vendors and suppliers, securing cost-effective solutions without compromising quality or service levels.
Education
GED -
James Grove High School
Wilmington, DESkills
- Client Services
- Special projects
- Team Oversight
- Financial Acumen
- Problem-solving aptitude
- Excellent Communication
- Problem-solving abilities
Certification
- Paralegal Training - 1993
Timeline
Client Manager
Adult Services/Charles Stewart
09.2011 - Current
Event Planner
Self Employed/Soulful Thoughts Productions LLC
03.2008 - 07.2011
GED -
James Grove High School
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