Kimberly Welch
Kissimmee,FL
Summary
Dependable Server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Nursing
Lake Nona VA
06.2020 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Documented care actions by completing records and logs in medical software system.
- Supported needs of 80+ residents under long-term care
Banquet Server
Rosen Hotels
11.2017 - 03.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Science - Nursing
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2020
Skills
- Hospitality Service Expertise
- Food and Beverage Pairings
- Order Accuracy
- Table Setting Knowledge
- Portion Control
- Order Expediting
- Conflict and Complaint Resolution
- Guest Interaction
- Food Safety Understanding
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Nursing
Lake Nona VA
06.2020 - Current
Banquet Server
Rosen Hotels
11.2017 - 03.2020
Associate of Science - Nursing
Ultimate Medical Academy - Clearwater
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