Kimberly Wellock
Somerset,KY
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
36
36
years of professional experience
Work History
Instructional Assistant
Pulaski County Board of Education
Somerset, KY
09.2023 - 05.2024
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Monitored student progress and provided feedback to teachers regarding student achievement.
- Collaborated with other staff members to ensure that all students had access to a quality educational program.
- Participated in IEP meetings, parent conferences, and other meetings as needed.
- Attended training sessions on best practices for working with students with special needs.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Implemented behavior management strategies designed by the teacher or behavioral specialist.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Assisted teachers in providing accommodations for students who need additional support.
- Administered standardized tests under the supervision of certified personnel.
- Encouraged collaboration among peers within the classroom setting.
- Provided classroom support throughout planned instruction and individual lessons.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Tutored students in course material to improve comprehension.
- Notified instructors of errors or problems with assignments.
- Explained class procedures, lab policies and important dates.
- Proctored examinations and monitored for cheating.
Administrative Specialist
Kaiser Permanente Medical Center
Fontana, CA
11.1988 - 07.2021
- Provided administrative support to medical staff by scheduling patient appointments, managing records and organizing office documents.
- Performed data entry of patient information into electronic health records system.
- Answered incoming calls from patients, providing relevant information or redirecting them to the appropriate personnel for assistance.
- Assisted in processing referrals to specialists or other healthcare facilities as needed.
- Ordered medical supplies as needed to ensure adequate stock is available for use.
- Updated online databases with new patient information or changes in existing records.
- Trained new employees on office procedures related to medical administration duties.
- Maintained confidentiality of records relating to clients' treatment
- Received and screened telephone calls and visitors by determining or addressing needs.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Assisted physicians with finalizing reports, speeches or presentations.
- Collaborated with medical scientists to prepare reports, articles or conference presentations.
Education
Bachelor of Arts - Liberal Arts With Emphasis in English
California Baptist University
General - Education
Chaffey Community College
High School Diploma -
Fontana High School
Skills
- Multitasking and Organization
- HIPAA Compliance
- Phone and Email Etiquette
- Patient Relations
- Records Management
- Accounting
- Appointment management
- Spreadsheet tracking
- Medical Terminology
- Office Administration
- Schedule Management
- Patient Registration
- Patient Referrals
- Meeting planning
- Positive Attitude
- Conflict resolution techniques
Timeline
Instructional Assistant
Pulaski County Board of Education
09.2023 - 05.2024
Administrative Specialist
Kaiser Permanente Medical Center
11.1988 - 07.2021
Bachelor of Arts - Liberal Arts With Emphasis in English
California Baptist University
General - Education
Chaffey Community College
High School Diploma -
Fontana High School
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