Arnesha Young
Houston,Tx
Summary
Sam Houston State University student with experience in oral communication, and technical writing looking to contribute to a postive work environment.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Instructional Assistant
Sam Houston State University
Huntsville, Texas
01.2024 - Current
- Leveraged evidence-based techniques to foster academic progress, social inclusion and critical thinking.
- Conducted assessments of student skills to identify needs and develop instructional plans.
- Led discussion sections, tutorials and laboratory sections under teacher direction.
Computer Support Technician
Sam Houston State University
Huntsville
03.2023 - 05.2024
- Walked customers through common phone hardware and software configurations to maximize service functionality.
- Maintained up-to-date case documentation for future reference.
- Resolved network connectivity issues using various tools.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Vice President-Renewable and Clean Energy Associat
Sam Houston State University
Huntsville, Texas
09.2021 - 04.2023
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
- Identified problems and implemented solutions to better streamline operations.
- Formulated policies that improved operational efficiency and productivity.
Lead Service Attendant
Cinemark
Houston, TX
05.2022 - 08.2022
- Handled customer inquiries and resolved complaints to maintain positive service experience.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Processed daily transactions promptly to keep workflows moving smoothly.
Freshman Leadership Program
Sam Houston State University
Huntsville, Texas
08.2021 - 05.2022
- Identified areas for improvement in existing processes related to leadership development initiatives.
- Ensured compliance with relevant regulations related to management practices within organization.
Education
Bachelor of Arts - English, French
Sam Houston State University
05.2025
Skills
- Attention to Detail
- Compassionate
- Time Management
- Independent Research
- Team Builder
- Organization
- Multitasking
- Microsoft Word
- Excel
- PowerPoint
- Technical Writing
- Document processing
- Student relations
- Data organization
- Academic tutoring
- File management
- Project coordination
- Academic standards
- Strong organization
- Performance improvement
- Leadership qualities
- Research proficiency
- Project Support
- Administrative tasks
- Correspondence writing
- Operations support
Accomplishments
- Dean’s List
- National Society of Collegiate Scholars, 06/22
- Honors College, 11/22
- Music National Honor Society, 12/19 - 05/21
- French National Honor Society, 03/20 - 05/21
- Freshman Leadership Program, 2021
- Stradivarius Award, 04/21
Timeline
Instructional Assistant
Sam Houston State University
01.2024 - Current
Computer Support Technician
Sam Houston State University
03.2023 - 05.2024
Lead Service Attendant
Cinemark
05.2022 - 08.2022
Vice President-Renewable and Clean Energy Associat
Sam Houston State University
09.2021 - 04.2023
Freshman Leadership Program
Sam Houston State University
08.2021 - 05.2022
Bachelor of Arts - English, French
Sam Houston State University