Kimberly Stickler
Georgetown,TX
Summary
Experienced Sales and Assistant Manager with a strong background in sales floor operations, team leadership, and sales coaching. Skilled in customer relationship management, retail merchandising, team scheduling, and daily store execution.
Overview
12
12
years of professional experience
Work History
Sales/Assistant Manager
LaZBoy Furniture Gallery
Round Rock, Texas
01.2018 - Current
- Facilitated smooth sales floor operations at La-Z-Boy Furniture Gallery by coordinating staff activities and customer engagement.
- Assisted in tracking and achieving sales targets., team schedules, and daily staffing needs.
- Trained new associates on the selling process and gallery procedures.
- Provided coaching to sales associates on product knowledge and customer service.
- Coached sales associates on product knowledge and customer service.
- Inspected showroom for cleanliness and organization. and merchandise placement.
- Executed opening and closing procedures for the store. the store, set up registers and secured cash.
Sales Assistant
Lennar Homes
Austin, Texas
01.2015 - 12.2017
- Greeted homebuyers, enhancing customer experience at Lennar Homes sales office reception
- Welcomed customers at sales office, assisting with product selection to facilitate informed purchasing decisions.
- Scheduled model home appointments for prospective buyers
- Answered customer calls and routed inquiries to sales counselors
- Prepared sales packets and purchase paperwork for client meetings
- Coordinated follow-up communication with buyers and agents to ensure timely responses and maintain engagement
- Updated customer records in sales tracking systems
- Maintained model home appearance and open house materials
- Assisted sales team with daily administrative tasks
Education
High School Diploma -
Lake Washington
Kirkland, WA06-1981
Skills
- Sales operations
- Sales performance
- Sales expertise
- Sales goals
- Sales presentation
- Sales training
- CRM proficiency
- POS systems
- Cash management
- Retail merchandising
- Operations
- Staff scheduling
- Problem solving
- Team leadership
- Motivational leadership
- Attention to detail
- Closing strategies
- Personnel training
- Relationship management
- Personnel training
Timeline
Sales/Assistant Manager
LaZBoy Furniture Gallery
01.2018 - Current
Sales Assistant
Lennar Homes
01.2015 - 12.2017
High School Diploma -
Lake Washington