Kimberly Wolfe
inside sales
Denver,co
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Language
Work History
Sales
Denver Hardwood
09.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Used in-store system to locate inventory and place special orders for customers.
Hardwood Floor Installer & Finisher
Morris Flooring
02.2013 - 09.2020
- Measured and cut wood pieces using hand saws and powered saws.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Cleaned work areas, machines and equipment to maintain clean and safe job site.
- Covered surfaces with laminated plastic covering material.
- Assisted with project planning by measuring locations and pieces, marking points, and skillfully cutting materials.
- Repaired and replaced broken or worn-out wooden components in buildings.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
No Degree - Interior Decorator
Penn Foster Career School
Scranton, PA05.2007
Skills
- Customer Order Fulfillment
- Retail Effectiveness
- Excellent People Skills
- Process Payments
- New Teller Training
- Cash Handling Accuracy
- Seasonal Promotions
- Sales Training
- Sales Expertise
- Sales Trends
- Maintaining Clean Work Areas
- Vendor Relationships
- Customer Satisfaction
- Merchandise Sales
- Transportation Arrangements
- Sales Goal Attainment
- Customer Service
- Credit Card Transaction Processing
- Selling Techniques
- Customer Interaction
- Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales
Denver Hardwood
09.2020 - Current
Hardwood Floor Installer & Finisher
Morris Flooring
02.2013 - 09.2020
No Degree - Interior Decorator
Penn Foster Career School
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