Kimberly Woollard
Mancelona,MI
Summary
Compassionate Patient Care Technician with extensive experience at McLaren Northern Michigan, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient satisfaction through emotional support and effective communication. Recognized for streamlining workflows and training new staff, contributing to a collaborative healthcare environment.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
13
13
years of professional experience
Work History
Patient Care Technician
McLaren Northern Michigan
04.2024 - 04.2025
- Assisted nursing staff in monitoring patient vital signs and reporting changes.
- Supported daily activities of patients, promoting comfort and well-being.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient information accurately in electronic health record systems.
- Followed safety protocols to ensure a secure environment for patients and staff.
- Provided emotional support to patients, enhancing overall care experience.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Nursing Assistant
Gaylord Otsego Memorial Munson Hospital
05.2023 - 04.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, accurately documenting changes in patient conditions.
- Supported nursing staff in administering medications and treatments as directed.
- Maintained cleanliness and organization of patient rooms and medical equipment.
- Communicated effectively with patients and families, addressing concerns promptly.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Enhanced patient satisfaction through compassionate care and attentive service.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Nursing Assistant
Munson Medical Center
01.2022 - 05.2023
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Trained new staff on departmental protocols and patient care procedures.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Improved patient comfort and safety by assisting with daily living activities, such as bathing and dressing.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Roofing Laborer
Butcher & Butcher Construction Company
05.2012 - 02.2022
- Operated power tools and equipment to complete roofing repairs efficiently.
- Assisted in the installation of roofing materials, ensuring adherence to safety protocols.
- Conducted inspections of roofs to identify issues and recommend appropriate repairs.
- Collaborated with team members to improve workflow and job site organization.
- Maintained clean and safe work environment, reducing hazards on job sites.
- Supported project leads in managing tasks and meeting deadlines effectively.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
- Facilitated efficient debris removal from job sites using proper disposal methods as per regulations set forth in contracts or environmental guidelines.
Education
High School Diploma -
Johannesburg/Lewiston
Johannesburg, MI05-1990
No Degree - Certified Nursing Assistant
Kirtland College
Grayling, MI10-2025
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- Blood glucose monitoring
- Infection control standards
- Specimen collection
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Emergency response
- Mobility assistance
- Emotional support
- Medical equipment operation
- Hospice and palliative care
- Acute care
- Vitals documentation
- Patient assistance
- Patient hygiene management
Timeline
Patient Care Technician
McLaren Northern Michigan
04.2024 - 04.2025
Nursing Assistant
Gaylord Otsego Memorial Munson Hospital
05.2023 - 04.2024
Nursing Assistant
Munson Medical Center
01.2022 - 05.2023
Roofing Laborer
Butcher & Butcher Construction Company
05.2012 - 02.2022
High School Diploma -
Johannesburg/Lewiston
No Degree - Certified Nursing Assistant
Kirtland College
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