Kimberly Worthman
Dublin,GA
Summary
Motivated and results-driven professional with a strong background in sales, marketing, and operations management. Adaptable, dependable, and committed to achieving business goals while supporting a productive and successful team.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Owner/Operations Manager
Kim Pro Commercial Cleaning
Valdosta, Georgia
08.2014 - Current
- Managed daily business operations, including hiring, training, and supervising staff.
- Oversaw commercial cleaning accounts, coordinating staff assignments and site coverage to ensure reliable service delivery.
- Developed and optimized cleaning routes and crew schedules to improve operational efficiency.
- Monitored service checklists and quality standards to maintain consistent cleaning services.
- Communicated with clients, addressed service requests, and resolved customer concerns promptly.
- Managed cleaning supplies inventory and restocking to support uninterrupted daily operations.
- Built and maintained long-term client relationships through responsive communication and dependable customer service.
Office Manager
Carter Sign Co.
Valdosta, Georgia
11.2012 - 11.2015
- Coordinated office operations and scheduling for sign fabrication and installation projects, streamlining workflow and enhancing project timelines.
- Coordinated with clients, installers, and vendors to resolve job-related questions and keep projects moving forward.
- Handled customer calls, email inquiries, and service requests for Carter Sign Co. to ensure timely responses and satisfaction.
- Processed invoices, recorded payments, and maintained bookkeeping records for sign projects.
- Prepared customer quotes, job files, and work orders for production teams.
- Monitored permits, material orders, and vendor purchases to ensure compliance and support efficient execution of sign project requirements.
- Maintained customer records and updated project statuses in office tracking systems.
Leasing Consultant
Spring Chase Apartments
Valdosta, Georgia
04.2011 - 12.2012
- Welcomed prospective residents and promoted apartment amenities, features, and available units.
- Conducted apartment tours, highlighting floor plans, pricing, and leasing terms to facilitate informed decision-making.
- Prepared lease agreements and explained rental policies and procedures to new residents.
- Processed rental applications, verified applicant information, and completed background checks.
- Assisted current residents with lease renewals, unit transfers, and account inquiries.
- Managed incoming calls and responded to questions about availability, pricing, and leasing services.
- Coordinated with maintenance staff to efficiently address resident service requests, enhancing resident satisfaction.
- Inspected vacated apartments and documented repairs and improvements needed before new occupancy.
- Collected rent payments and accurately recorded transactions in accounting software, ensuring financial integrity.
Education
BBA - Management Science
Kennesaw State University
Kennesaw, GA05-1999
Skills
- Operations management
- Inventory management
- Quality management systems
- Service quality
- Client relations
- Business development and planning
- Staff hiring and supervision
- Microsoft Excel
- Scheduling software
- Attention to detail
- Effective communication
Certification
- Business License - Valdosta, GA
Accomplishments
- Dean's List - Kennesaw State University
Timeline
Owner/Operations Manager
Kim Pro Commercial Cleaning
08.2014 - Current
Office Manager
Carter Sign Co.
11.2012 - 11.2015
Leasing Consultant
Spring Chase Apartments
04.2011 - 12.2012
BBA - Management Science
Kennesaw State University