Detail-oriented Office Administrator with extensive experience in managing sensitive information and financial records. Skilled in managing payroll, accounts payable/receivable, billing and client communications. Proven ability to maintain confidentiality and generate accurate reports to support effective decision-making. Paralegal background with strong skills in writing, organizing and research.
Overview
2027
2027
years of professional experience
Work History
Office Administrator
SoBro Law Group, PLLC and Commerce Title & Escrow, LLC
02.2019 - Current
Managed office communications and correspondence to ensure timely information flow.
Developed and maintained office policies to improve workflow and compliance standards.
Maintained accurate financial records by diligently tracking expenses, invoicing clients, and updating accounting software.
Managed sensitive information securely by maintaining strict confidentiality protocols and using secure data storage methods.
Generated detailed reports on various business metrics to assist management in decision-making processes.
Assisted in recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks to facilitate informed hiring decisions.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Reconciled account files and produced monthly reports.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Conducted audits of billing records to identify and resolve inconsistencies promptly.
Coordinated billing processes to ensure timely and accurate invoicing for clients.
Processed customer invoices, credit memos and payments within established timelines.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Maintained payroll and benefits for employees
Office Manager
Built-More LLC
07.2017 - 02.2019
Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
Assisted in preparation of reports, ensuring accuracy and adherence to deadlines.
Liaised with vendors and clients, maintaining professional relationships to support organizational goals.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Office Manager/Paralegal
SoBro Law Group, PLLC and Commerce Title & Escrow, LLC
05.2015 - 07.2017
Drafted, reviewed, and organized legal documents for accuracy and compliance.
Conducted legal research to support case preparation and documentation processes.
Managed case files and maintained comprehensive records for efficient information retrieval.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Paralegal
Varioius
2003 - 2015
Collaborated with clients to gather necessary information and provide updates on case status.
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Edited and proofread legal documents to verify accuracy.
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Prepared legal briefs, motions, and pleadings.
Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
Education
Associate of Arts - Business
Hopkinsville Community College
Hopkinsville, KY
Skills
Office administration
Payroll and accounts payable and receivable
Budgeting assistance
Calendar management
Schedule and calendar management
Report preparation
Legal research
Proficient in MS office
Case management
Client communication
Notary public
Document preparation
HR policies and procedures
HR processes
Compensation and benefits
Timeline
Office Administrator
SoBro Law Group, PLLC and Commerce Title & Escrow, LLC
02.2019 - Current
Office Manager
Built-More LLC
07.2017 - 02.2019
Office Manager/Paralegal
SoBro Law Group, PLLC and Commerce Title & Escrow, LLC