Human Resources professional equipped with comprehensive understanding of benefits coordination, leave management, worker,s compensation and employee relations. Proven track record of managing benefits programs that align with organizational goals. Valued team player who excels in collaborative environments and adapts to changing needs seamlessly, showcasing skills in conflict resolution and policy implementation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Benefits Coordinator
Helen Farabee Centers
07.2022 - Current
Organized and delivered comprehensive orientation on employee benefits to ensure clarity and compliance.
Administered benefit enrollment to enhance employee satisfaction and maintained comprehensive benefit records.
Organized and scheduled vendor services, enhancing the effectiveness of employee benefits meetings.
Analyzed and resolved discrepancies in monthly billing statements to uphold accurate financial reporting.
Managed administration and filing of workers' compensation claims to ensure compliance and efficiency.
Provided guidance to employees regarding benefits, workers' compensation, and FMLA, facilitating the completion of necessary documentation.
Maintained comprehensive staff personnel files by entering and updating data at the time of hire and throughout employment duration.
Compiled and analyzed personnel data to ensure accurate reporting and compliance.
Assisted in the management of FMLA/LOA requests, ensuring timely processing and accurate tracking of leaves taken.
Resolved complex employee issues regarding benefit coverage disputes or claim processing delays by working collaboratively with insurers.
Ensured compliance with federal, state, and local regulations by staying current on changing legislation related to employee benefits and leave administration.
Client Services Coordinator
Catholic Charities of Fort Worth
02.2022 - 07.2022
Facilitated alignment of team priorities while providing dedicated support to clients.
Delivered prompt solutions and ensured transparent communication to support operational efficiency.
Coordinated support activities across programs, equipping teams with necessary information and resources for optimal performance.
Oversaw daily office functions, including client reception, phone management, document preparation, data entry, and administrative support to enhance operational efficiency.
Collaborated with case management team to identify and respond to client needs, facilitating improved outcomes.
Maintained accurate and timely documentation to support adherence to funder guidelines and program needs.
Facilitated client support by coordinating community resources and fostering strategic partnerships.
Streamlined client intake processes to enhance service delivery and ensure precise documentation.
Produce Fresh Cut Lead
Market Street #517
03.2019 - 02.2022
Facilitated guest acknowledgment, greeting, and engagement to enhance visitor experience.
Monitored guest flow and adapted swiftly to transition between activities.
Managed production tasks to ensure proper handling protocols, prioritizing guest safety and satisfaction.
Monitored inventory conditions to prevent shrink damage and spoilage, maintaining high levels of freshness and quality.
Oversaw daily inventory control and managed supply orders.
Evaluated production requirements and delegated responsibilities to optimize workflow.
Assisted in cutting materials for packaging. Supported wrapping processes to ensure product integrity. Participated in clean-up activities to maintain a safe work environment.
Assistant Food Service Manager
United Supermarkets #521
05.2018 - 03.2019
Collaborated with food service manager to ensure efficient ordering processes, effective merchandising strategies, and proper training of department clerks.
Addressed guest inquiries and resolved issues to maintain high satisfaction levels.
Assisted with interviewing candidates to identify suitable team members. Supported training initiatives to enhance team skills. Aided in scheduling performance reviews to evaluate productivity.
Facilitated effective communication and information distribution within department.
Executed strategies to achieve and exceed financial goals.
Implemented quality control measures and streamlined product availability to meet guest needs effectively.
Monitored inventory levels and generated reports to ensure optimal stock availability.
Assistant Kitchen Manager
Market Street #517
01.2017 - 05.2018
Facilitated communication between kitchen staff and management to ensure smooth operation and adherence to safety protocols.
Directed kitchen activities and allocated positions based on daily production requirements.
Facilitated supply order manifest processing and ensured timely submission of credit requests to support inventory management.
Utilized P-Cubed to systematically process and remove out-of-date products from inventory.
Facilitated seamless transfer of supplies between departments and stores to ensure operational continuity.
Coordinated with kitchen manager and concierge to ensure timely and accurate catering order fulfillment.