Kimberly Zenisky
Cumberland,RI
Summary
Dynamic professional at The Norfolk & Dedham Group with a strong track record in relationship building and budget management, achieving double-digit growth and maintaining a 90-92% retention rate. Demonstrated expertise in financial analysis and analytical thinking to consistently exceed profitability benchmarks while showcasing exceptional multitasking and organizational abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Agency Networks
The Norfolk & Dedham Group
Dedham, MA
05.2024 - Current
- Fostered strategic relationships at national and regional levels with entities owned by private equity firms, aggregators, and brokers.
- Drove substantial year-on-year growth across the territory, achieving double-digit gains.
- Attained a loss ratio of 31-49%, and achieved retention rates of 90-92% over an eight-year period ending in 2024.
- Supported training initiatives for newly hired marketing team members.
Event Coordinator
The Norfolk & Dedham Group
Dedham, MA
01.2001 - Current
- Planned, budgeted, and executed events from local small groups to corporate travel, including private charter jets to locations throughout the East Coast.
- Directed comprehensive itinerary planning and budget management above $1M for group stays at 5-star resort destinations.
- Managed banquet events for top-tier agents' club.
Senior Marketing Representative
The Norfolk & Dedham Group
Dedham, MA
04.2006 - 05.2024
- Achieved territory expansion targets and profitability benchmarks consistently.
- Conducted ongoing analysis of agency plant for performance evaluation.
- Ensured improved online system usability by delivering comprehensive training and constructive feedback.
- Leveraged key initiatives to drive both organic growth and bookroll development.
- Coordinated onboarding activities for newly joined members of the Marketing team.
Marketing Representative
The Norfolk & Dedham Group
Dedham, MA
08.2001 - 05.2006
- Developed marketing tools for agency plant and marketing staff.
- Coordinated evaluation of competitor offerings and pricing strategies.
- Offered suggestions in brainstorming sessions for sales campaigns.
Marketing Coordinator
The Norfolk & Dedham Group
Dedham, MA
01.2001 - 07.2001
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
- Performed analysis of ongoing and new business initiatives to uncover profit improvement opportunities.
- Collaborated across departments to gain comprehensive experience in insurance.
Education
Master of Science - Administrative Studies
Boston College
Chestnut Hill, MA05-2001
Bachelor of Science - Sports Management
Springfield College
Springfield, MA05-1991
Skills
- Multitasking and organization
- Conflict resolution
- Relationship building
- Time management
- Budget management
- Financial analysis
- Task delegation
- Risk management
- Analytical thinking
- Business development
- Goal setting
- Client relations
Certification
- CPCU
- CIC
- AIS
- API
- CPIA
Timeline
Director, Agency Networks
The Norfolk & Dedham Group
05.2024 - Current
Senior Marketing Representative
The Norfolk & Dedham Group
04.2006 - 05.2024
Marketing Representative
The Norfolk & Dedham Group
08.2001 - 05.2006
Event Coordinator
The Norfolk & Dedham Group
01.2001 - Current
Marketing Coordinator
The Norfolk & Dedham Group
01.2001 - 07.2001
Master of Science - Administrative Studies
Boston College
Bachelor of Science - Sports Management
Springfield College
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