Kimberly A. Lightsey
Summary
Detail-oriented individual dedicated to customer relations. Motivated self-starter performance-driven to identify customer needs and provide solutions. Experienced in implementing sales and marketing initiatives with demonstrated ability to increase profits by generating leads.
— Areas of Expertise — Promotion Design & Implementation | Needs Assessment | Delivery Coordination Developing Client Budgets | Generating Sales Leads | Billing Marketing Initiatives | Employee Training
Overview
22
22
years of professional experience
Work History
Account Manager
Trademarks Promotional Products
Houston, TX
07.2003 - Current
- Ensure company success by establishing business relationships with clients
- Identify opportunities to generate leads and enhance business operations
- Maintain client files and administrative records
- Oversee 44+ accounts for pricing and order processing
- Maintain constant communication with clients during the sales process
- Provide detailed accounting records for clients
- Communicate with vendors to obtain quotes for client needs
- Review and Approve Invoices for accounts receivable
- Train and mentor new employees
- Represent company and clients at trade show events
- Manage delivery of products for client events
- Resolve order discrepancies with suppliers
- Initiate and monitor overseas orders
- Coordinate travel arrangements
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
Assistant to Owner
Trademarks Promotional Products
01.1999 - 11.2002
- Assisted in all aspects of the business
- Coordinated events with clients and vendors
- Represented company at professional trade shows
- Obtained quotes from vendors
- Scheduled client meetings
- Trained new employees
- Organized supplier luncheons
- Coordinated company and personal calendars
- Prepared and submitted art copies for clients
- Placed and followed-up on client orders with vendors
Education
Bachelor of Business Administration - Management
Sam Houston State University
Huntsville, TXSkills
- New account creation
- Account verification
- Order management
- ASI Software
- SmartBooks Software
- Microsoft Office Suite
Timeline
Account Manager
Trademarks Promotional Products
07.2003 - Current
Assistant to Owner
Trademarks Promotional Products
01.1999 - 11.2002
Bachelor of Business Administration - Management
Sam Houston State University
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