Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Dawn Annas

Haw River,NC

Summary

Resourceful Pharmacy Manager, with 25-year history of pharmacy experience, known for high productivity and efficient task completion. Skilled in medication therapy management, regulatory compliance, and inventory management. Excel at team leadership, customer service, and problem-solving to deliver exceptional patient care and pharmacy operations.

Overview

13
13
years of professional experience

Work History

Pharmacy Manager

Walmart
Mebane, NC
08.2023 - Current
  • Manage daily operations of the pharmacy, including workflow, scheduling, NCO, and inventory control.
  • Provide support to stores in and out of the market with inventory and compliance needs.
  • Continually drive and improve key metrics in a well-established, high-performing supercenter.
  • Work closely with store management to manage inventory and help drive OTC sales.
  • Resolve customer inquiries concerning their prescriptions, insurance coverage, pricing, or other related issues.
  • Maintain high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
  • Train newly hired pharmacists and technicians on best practices and procedures while building a successful team.
  • Built relationships with community organizations that continually partner with the company for sponsorships and events.
  • Consistently assess immunization needs and provide immunization services per recommended guidelines.
  • Serve as a mentor for other pharmacists and technicians, both in and out of own market, in regard to compliance, SOP, and daily operations.

Pharmacy Manager

Wal-mart Stores Inc.
Durham, NC
03.2020 - 07.2023
  • Improved organization and supply management policies for all medicines and materials.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
  • Monitored patient outcomes with regards to medication, and provided education and resources for improved adherence.
  • Managed weekly schedules and requests for leave.
  • Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
  • Oversaw work activities, performance and service quality of pharmacy staff, including interns and technicians.
  • Educated pharmacy technicians on medication assistance, ordering, insurance issues and customer service.
  • Created and implemented policies and procedures for effective pharmacy management, while recommending initiatives for quality improvement.
  • Worked with pharmacists and technicians from various stores to provide understanding and training for new policies and procedures.
  • Administered and informed patients and customers about various immunizations including flu, zoster, pneumococcal and COVID-19.
  • Promote sales in pharmacy and OTC department by improving in stock and maintaining inventory based on potential customer needs.

Staff Pharmacist

Wal-Mart Stores Inc.
Hillsborough, NC
10.2014 - 03.2020
  • Provided review, processing, filling, and dispensing of 300+ prescriptions daily.
  • Drove quality customer experiences and analyzed feedback to achieve desired outcomes and maintain company loyalty
  • Analyzed prescribing trends to monitor patient compliance and prevent excessive usage in regards to Opioid Stewardship
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Collaborated with physicians to provide patients with high quality and cost-effective medications.
  • Administered vaccines to immunize patients against communicable diseases.
  • Created and implemented policies and procedures for effective pharmacy management
  • Trained pharmacy technicians to promote error reduction with improving efficiency

Pharmacy Manager

Wal-Mart Stores Inc.
Greensboro, NC
05.2014 - 10.2014
  • Supervised team of pharmacy technicians, interns and support staff.
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Improved organization and supply management for all medicines and materials.

Staff Pharmacist

Wal-Mart Stores Inc.
Burlington, NC
06.2012 - 05.2014
  • Proficiently processed and dispensed written, oral and electronic prescriptions
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medication
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Verified patient data and billing information.
  • Maintained proper storage and security conditions for all drugs.

Education

Doctor of Pharmacy -

Campbell University
Buies Creek, NC
05.2012

Skills

  • Pharmacy policies and procedures
  • HIPAA trained
  • NC Certified Immunizing Pharmacist
  • NC Hormonal Contraceptive Trained
  • Strong decision-making ability
  • Excellent telephone etiquette
  • Efficient and accurate
  • Staff training and development
  • CPR certification
  • Quality leadership
  • Performance metrics
  • Team building
  • Workflow optimization

Timeline

Pharmacy Manager

Walmart
08.2023 - Current

Pharmacy Manager

Wal-mart Stores Inc.
03.2020 - 07.2023

Staff Pharmacist

Wal-Mart Stores Inc.
10.2014 - 03.2020

Pharmacy Manager

Wal-Mart Stores Inc.
05.2014 - 10.2014

Staff Pharmacist

Wal-Mart Stores Inc.
06.2012 - 05.2014

Doctor of Pharmacy -

Campbell University

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