Nicholas Szalejko
West Chester,Pennsylvania
Summary
Accomplished Pharmacy Manager with a proven track record at Walgreens Boots Alliance, showcasing expertise in pharmacy compliance and exceptional communication skills. Spearheaded the first "Point of Care" COVID-19 testing center, significantly enhancing patient health outcomes. Renowned for meticulous attention to detail and a strong decision-making ability, consistently exceeding immunization goals and elevating customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens Boots Alliance
05.2018 - Current
- Leader of all pharmacy operations averaging 400 prescriptions per day with consistent yearly volume increases
- District Immunization Leader, providing leadership and direction to all stores in implementing vaccination services including the creation of a streamlined clinic scheduling program
- Piloted and managed the first company "Point of Care" COVID-19 testing center in the Mid-Atlantic Region
- Headed the recruitment leadership team, strategizing and implementing programs to enhance employee hiring and retainment
- In conjunction with leadership, created and implemented a new employee "playbook" outlining SOPs and expectations for the company
- Headed weekly one on one meetings with leadership to develop strategies to grow patient health outcomes
- Attained increase in customer service satisfaction scores since inception while exceeding all yearly prescription wait time, promised time and immunizations goals
- Provided medication/immunization reviews to educate other district employees on current practice standards
- Representative of the Area Mentor Program which creates a resource to upskill future pharmacists including personal one on one monthly meetings to help build networking relationships
- Selected as a pharmacy manager representative at the company's annual shareholders' focus group
- Hosted APPE students in accredited pharmacy programs to help train and recruit top talent while attaining yearly increases in registrations
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Staff Pharmacist
Walgreens Boots Alliance
08.2015 - 05.2018
- Retail and Non-Sterile Compounding Pharmacy
- Supported the pharmacy manager in all pharmacy operations
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
Pharmacy Intern
Synergy Pharmacy Services
06.2012 - 06.2015
- Long Term Care Pharmacy
- Framework LTC and DocuTrack software experience
- Parata automation system experience
- Supervised pre-pack final verification check
- Performed Cycle-fill medication cart replenishment services
- Leader of Emergency cart replenishment
- Non-Sterile Compounding
- Accompanied pharmacy manager in one or one visits with contracted facilities
Education
Doctor of Pharmacy -
University of The Sciences in Philadelphia
Philadelphia, PA2015
Bachelor of Science - Pharmaceutical and Healthcare Sciences
University of The Sciences in Philadelphia
Philadelphia, PA2013
Skills
- Excellent oral and written communication
- Emphasis on pharmacy compliance
- Meticulous on details
- Immunization and testing services
- Pharmacy policies and procedures
- Medication compounding
- Staff training and development
- Inventory control and budget management
- Strong decision-making ability
- Expert understanding of Medicare and Medicaid processes
Certification
- Licensed pharmacist in Pennsylvania and Delaware
- American Red Cross: First Aid, CPR and AED
- APhA: Immunization Delivery
- Non-Sterile Compounding
- Certified Abbott ID NOW COVID-19 testing
- Mental Health First Aid
Timeline
Pharmacy Manager
Walgreens Boots Alliance
05.2018 - Current
Staff Pharmacist
Walgreens Boots Alliance
08.2015 - 05.2018
Pharmacy Intern
Synergy Pharmacy Services
06.2012 - 06.2015
- Licensed pharmacist in Pennsylvania and Delaware
- American Red Cross: First Aid, CPR and AED
- APhA: Immunization Delivery
- Non-Sterile Compounding
- Certified Abbott ID NOW COVID-19 testing
- Mental Health First Aid
Doctor of Pharmacy -
University of The Sciences in Philadelphia
Bachelor of Science - Pharmaceutical and Healthcare Sciences
University of The Sciences in Philadelphia
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