Summary
Overview
Work History
Education
Timeline
Generic

Kimberly Marissa Tickle

Hotel/Motel Associate
Cooperstown,NY

Summary

I am highly motivated and enthusiastic. I have extensive hotel/motel experience both from my travels (not just visiting many but also assisting some throughout my stays) as well as my work at Aalsmeer.

I excel in observational learning and am always looking for new opportunities and skills.

Overview

9
9
years of post-secondary education
9
9
years of professional experience

Work History

Sales Representative/Customer Service Associate

Safe At Home, Baseball Memorabilia Shop
Cooperstown, NY
06.2013 - 06.2015
  • Provided first-rate service to all customers.
  • Built rapport with customers and assessed needs to make product recommendations.
  • Prepared and organized merchandise for sales floor.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.

Hotel Front Desk Clerk/Housekeeping Assistant

Aalsmeer Motel & Cottages
Cooperstown, NY
05.2005 - 09.2012
  • Began assisting my mother, who is operations manager, from 2005-2010. Then once of legal age began work independently from 2010 - 2013
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Informed guests of motel features
  • Liaised with housekeeping and maintenance to address requests and complaints made by guests.
  • Completed simple maintenance tasks for facility upkeep.
  • Provided administrative services, including phone and email
  • Completed late check-ins and directed guests to rooms and facilities.
  • Assisted Housekeeping staff with rooms as needed including but not limited to general cleaning, bed making, towel replacements.
  • Oversaw weekly cottage changeovers by following cleaning process to ensure completed up to standards; ensuring all electrical in working order; checking for all appropriate kitchen supplies.
  • Ensuring all outside grounds and seating areas are clean and orderly

Education

High School Diploma -

Richfield Springs Central High School
Richfield Springs, NY
09.2011 - 05.2013

No Degree - Completed Freshman Year

Cazenovia College
Cazenovia, NY
08.2013 - 05.2014

No Degree - Business Administration And Management

Herkimer County Community College
Herkimer, NY
08.2014 - 05.2015

No Degree -

Gap Year - Solo European Backpacking
10.2015 - 03.2016

No Degree - Czech Language And Culture

Metropolitan And Charles Universities
Prague, Czech Republic
08.2016 - 05.2018

Bachelor of Arts - Applied Psychology

UNYP And Empire State College
Prague, Czech Republic
08.2018 - 12.2021

Timeline

Bachelor of Arts - Applied Psychology

UNYP And Empire State College
08.2018 - 12.2021

No Degree - Czech Language And Culture

Metropolitan And Charles Universities
08.2016 - 05.2018

No Degree -

Gap Year - Solo European Backpacking
10.2015 - 03.2016

No Degree - Business Administration And Management

Herkimer County Community College
08.2014 - 05.2015

No Degree - Completed Freshman Year

Cazenovia College
08.2013 - 05.2014

Sales Representative/Customer Service Associate

Safe At Home, Baseball Memorabilia Shop
06.2013 - 06.2015

High School Diploma -

Richfield Springs Central High School
09.2011 - 05.2013

Hotel Front Desk Clerk/Housekeeping Assistant

Aalsmeer Motel & Cottages
05.2005 - 09.2012

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Kimberly Marissa TickleHotel/Motel Associate