Kimberly Michele Pridgen
Lake City,FL
Overview
10
10
years of professional experience
Work History
Office Manager & Booking Agent
Ford Travel Service, LLC
10.2013 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Update bus availability schedules.
Truck Dispatcher
Fields Global Transportation Solutions, LLC
06.2020 - 10.2022
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Scheduled and dispatched drivers to pickup & delivery locations.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Provided training and guidance to new drivers on how to work the drivers app.
- Monitored vehicle locations to coordinate timely arrivals.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Tracked and monitored vehicle performance and maintenance.
- Assisted in resolving customer complaints.
Education
No Degree - General Studies
North Florida Community College
Madison, FLHigh School Diploma -
Suwannee High School
Live Oak, FL06.1988
Skills
- Administrative Support
- Customer Service
- Team Supervision
- Data Entry
- Office Management
- Mail Handling
- Organizational Skills
- Conflict Management
- Staff Training
- Office Administration
- Supply Management
Timeline
Truck Dispatcher
Fields Global Transportation Solutions, LLC
06.2020 - 10.2022
Office Manager & Booking Agent
Ford Travel Service, LLC
10.2013 - Current
No Degree - General Studies
North Florida Community College
High School Diploma -
Suwannee High School
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