Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberlyn Flores

Bowie,MD

Summary

Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Team Member

Whole Food Market
Bowie, MD
07.2024 - Current
  • Provided customer service support to ensure satisfaction.
  • Assisted customers with product selection and ordering process.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained a clean and organized work area throughout shift.
  • Looked for ways to go above and beyond job requirements.

Togo Host

Texas Roadhouse
Bowie, MD
05.2022 - Current
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Processed payments from customers using a POS system.
  • Managed incoming calls during busy shifts.

Education

High School Diploma -

Bowie High School
Bowie, MD
05-2023

Associate of Science - Business Management

Prince George's Community College
Upper Marlboro, MD
02-2026

Skills

  • Telephone reception
  • Hospitality and accommodation
  • Multitasking proficiency
  • Strong interpersonal skills
  • Exceptional communication
  • Customer Service

Languages

English
Full Professional
Spanish
Professional

Timeline

Team Member

Whole Food Market
07.2024 - Current

Togo Host

Texas Roadhouse
05.2022 - Current

High School Diploma -

Bowie High School

Associate of Science - Business Management

Prince George's Community College
Kimberlyn Flores