Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kimberlyn Poe

St. Petersburg

Summary

Dynamic Housekeeping Manager with a proven track record at Tampa Bay Rays, excelling in training and mentoring staff to enhance cleaning practices. Expert in ordering cleaning supplies and optimizing workforce productivity, while delivering exceptional guest relations. Committed to maintaining high standards of cleanliness and service quality in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Housekeeping Manager

Tampa Bay Rays
08.2010 - Current
  • Supervised daily housekeeping operations, ensuring cleanliness standards met throughout facility.
  • Trained and mentored staff on best practices for efficient cleaning and maintenance procedures.
  • Developed schedules to optimize workforce productivity while maintaining high service quality.
  • Implemented inventory management systems for cleaning supplies to reduce waste and costs.

Cashier

Big Lots
09.2022 - 12.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Maintained clean and organized checkout area, ensuring compliance with safety standards.
  • Handled cash, credit, and electronic payments while balancing cash register at end of shifts.

Cashier/deli Associate

Wawa
09.2018 - 09.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash register balances throughout shifts.
  • Assisted customers with product inquiries and store layout navigation.
  • Ensured cleanliness and organization of checkout area for optimal service.

Education

No Degree - Business Management

Texas A&M University
College Station, TX

Diploma - General Studies

M.B Smiley High School
Houston, TX
1989

Skills

  • Ordering cleaning supplies
  • Training and mentoring
  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Cleaning practices
  • Task delegation

Accomplishments

Earned "Employee of the Year " in 2018

Earned "Rookie of the Year" n 2011

Earned "Employee of the Month" 2013, 2018, 2025

Collaboration with a team of 4 in the development of Substantially Committee

Timeline

Cashier

Big Lots
09.2022 - 12.2024

Cashier/deli Associate

Wawa
09.2018 - 09.2021

Housekeeping Manager

Tampa Bay Rays
08.2010 - Current

No Degree - Business Management

Texas A&M University

Diploma - General Studies

M.B Smiley High School