Kimberlyn Williams
Las Vegas
Summary
Knowledgeable Desired Position with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
22
22
years of professional experience
Work History
Barista
Starbucks
San Antonio, TX
10.2024 - 01.2026
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Supervisor, Trainer, Server
Commodore Grille-Holiday Inn
Nashville, TN
08.2017 - 10.2024
- Supervised daily operations to ensure high-quality service and guest satisfaction.
- Trained and mentored staff on operational procedures and customer service excellence.
- Resolved guest complaints promptly, ensuring positive experiences and retention.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Server
IHOP
Mount Juliet, TN
06.2013 - 08.2017
- Provided exceptional customer service, fostering positive dining experiences for guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu items and service protocols.
- Managed multiple tables efficiently during peak hours, ensuring guest satisfaction.
Server
Dennys Restaurant
Citrus Heights, CA
02.2004 - 05.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Charter Oak
Covina, CATimeline
Barista
Starbucks
10.2024 - 01.2026
Supervisor, Trainer, Server
Commodore Grille-Holiday Inn
08.2017 - 10.2024
Server
IHOP
06.2013 - 08.2017
Server
Dennys Restaurant
02.2004 - 05.2013
High School Diploma -
Charter Oak