Summary
Overview
Work History
Education
Skills
Timeline
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Kimbre Watros

Gulf Shores,AL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Weygand Wilson Surveyors
04.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.

Mental Health Technician

Gulfport Behavioral Health System
09.2019 - 01.2022
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.

Education

Bachelor of Science - Psychology

University of Southern Mississippi
Hattiesburg, MS
05.2019

Associate of Science - General

Northwest Mississippi Community College
Senatobia, MS
08.2016

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Time Management
  • Filing
  • Documentation and Recordkeeping
  • Professional Communication
  • Verbal Communication
  • Invoice Processing
  • Prioritization

Timeline

Administrative Assistant

Weygand Wilson Surveyors
04.2022 - Current

Mental Health Technician

Gulfport Behavioral Health System
09.2019 - 01.2022

Bachelor of Science - Psychology

University of Southern Mississippi

Associate of Science - General

Northwest Mississippi Community College

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Kimbre Watros