Kimbrelin Still
Scottsboro,AL
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Spark Inc
05.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
Tuten’s Millwright
01.2016 - 06.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Restaurant Hostess
Cracker Barrell Old Country Store
05.2015 - 06.2016
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
DMS - Diagnostic Medical Sonography
Gadsden State Community College
Gadsden, ALAssociates - Education
Northeast Alabama Community College
Rainsville, AL05.2020
Skills
- Positive attitude
- Customer service
- Problem Solving
- Teamwork and collaboration
Timeline
Delivery Driver
Spark Inc
05.2023 - Current
Customer Service Representative
Tuten’s Millwright
01.2016 - 06.2019
Restaurant Hostess
Cracker Barrell Old Country Store
05.2015 - 06.2016
DMS - Diagnostic Medical Sonography
Gadsden State Community College
Associates - Education
Northeast Alabama Community College
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