KIMHEAK SOUN
Process Technician
kingwood,Texas
Summary
Multi-tasking Process Technician successful in managing day-to-day production line processes and troubleshooting systems. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor
Hartz Chicken Buffet
League City, TX.
01.2017 - 01.2020
- Monitored employee productivity to provide constructive feedback and coaching. Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Assessed company operations for compliance with safety standards.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability. Provided ongoing training to address staff needs. Maintained positive working relationship with fellow staff and management.
- Established and enforced clear goals to keep employees working collaboratively.
- Resolved customer complaints and adjusted policies to meet changing needs.
Cashier
Shipley Donuts
Angleton, TX.
01.2009 - 01.2014
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Area Sales Manager
Dillard’s
Lake Jackson, TX.
09.2013 - 04.2017
- Developed and implemented strategic sales plans to accommodate corporate goals. Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth. Hired and motivated high-performing sales team achieving over $[Amount] in new sales per year. Supported sales team members to drive growth and development.
- Established productive and professional relationships with key personnel in assigned customer accounts. Monitored sales team performance and provided effective training to help each reach targets.
- Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
- Conferred with merchants and developed partnerships to capitalize on new sales opportunities.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Medical Assistant
Northstar Medical
Houston, Texas
02.2021 - 07.2021
- Charting, Lab procedures, Injections, Phlebotomy, Vitals, Triage
- Sterilization, Front office processes, scheduling
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Cleaned and maintained medical equipment following procedures and standards.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity. Documented notes during patient visits, engaged patients to obtain medical history, chief complaints and vital signs.
Nail Technician
Allure Nail and Spa
Atascocita , Tx, TEXAS
10.2022 - Current
- Met with clients to discuss needs, service preferences and special requests.
- Built repeat client base to increase profits and stabilize cash flow.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Completed daily customer appointments and updated master schedule.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Cleaned and sanitized tools and work environment.
- Applied nail treatments, polish and artificial tips to complete manicure services.
Education
Associate of Process Technology -
Lone Star College
Kingwood, TX01.2024
Limited Scoop of Radiology -
Remington College
Webster, TX05.2020
Diploma - Medical Assisting
Remington College
04.2020
Skills
- Vital Signs, Injections, Patient Charting, Patient Assessment, Urinalysis, Specimen Collection, X-Ray positioning of upper and lower extremities, Chest and Skull, Phlebotomy, Venipuncture, EKG’s, Lab procedures, Insurance Verification, Claim Processing, Scheduling, MS Office Applications, Medical Terminology
- Project Management, business Development
- Inventory Control,staff discipline ,complex problem-solving, business planningTeam building
- Goal-Oriented, policy enforcement
Accomplishments
- Certifications:
- HIPAA, OSHA, CPR/BLS
Languages
- Bilingual - (Cambodian & English)
Certification
- Licensed -Limited Scoop of Radiology NCR02003001
- Licensed Manicurist 1873484 October 26 2024
Timeline
Nail Technician
Allure Nail and Spa
10.2022 - Current
Medical Assistant
Northstar Medical
02.2021 - 07.2021
Supervisor
Hartz Chicken Buffet
01.2017 - 01.2020
Area Sales Manager
Dillard’s
09.2013 - 04.2017
Cashier
Shipley Donuts
01.2009 - 01.2014
Associate of Process Technology -
Lone Star College
Limited Scoop of Radiology -
Remington College
Diploma - Medical Assisting
Remington College
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