Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kimhoung Pal

1909 W Highland Ave

Summary

Dynamic and detail-oriented professional with extensive experience in housekeeping and customer service at Hampton Inn By Hilton. Proven ability to enhance guest satisfaction through effective cleaning protocols and training initiatives. Skilled in food preparation and inventory management, demonstrating strong teamwork and adaptability in fast-paced environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

Hampton Inn By Hilton
07.2024 - 01.2025
  • Coordinated daily cleaning schedules to ensure timely room turnover and guest satisfaction.
  • Inspected rooms for cleanliness and maintenance issues, reporting findings to management promptly.
  • Trained junior staff on housekeeping protocols and best practices for efficient operations.
  • Implemented inventory tracking system for linen and cleaning supplies, optimizing resource usage.

Dishwasher

Northwestern Mutual
02.2022 - 04.2024
  • Operated commercial dishwashing equipment, ensuring compliance with health and safety standards.
  • Maintained cleanliness and organization of kitchen and dining areas to enhance operational efficiency.
  • Assisted in inventory management by tracking supplies and notifying management of shortages.
  • Collaborated with kitchen staff to streamline workflow during peak service hours, reducing wait times.

Steward

Hilton Garden Inn Hotel
07.2021 - 12.2021
  • Maintained cleanliness and sanitation of dining areas, ensuring guest satisfaction and compliance with health standards.
  • Assisted culinary team in food preparation, contributing to efficient kitchen operations and timely service delivery.
  • Trained new staff on cleaning protocols and equipment use, enhancing team performance and service quality.
  • Collaborated with management to develop improved workflows for dishwashing processes, increasing overall efficiency.

Cook/Food Prep and Dishwasher

The King And I Restaurant
08.2019 - 06.2021
  • Prepared diverse dishes following standardized recipes and presentation guidelines.
  • Managed inventory levels, ensuring timely replenishment of ingredients and supplies.
  • Maintained cleanliness and organization of kitchen stations, adhering to health regulations.
  • Trained new kitchen staff on food preparation techniques and safety protocols.

EVS Housekeeping

Compass Group Management
03.2018 - 07.2018
  • Maintained high standards of cleanliness in patient areas, ensuring compliance with health regulations.
  • Operated and maintained cleaning equipment, enhancing operational efficiency and safety protocols.
  • Collaborated with team members to optimize workflow and improve service delivery in busy environments.
  • Trained new staff on cleaning procedures and safety guidelines, fostering a knowledgeable workforce.

Housekeeping Cleaner

Hampton Inn By Hilton
05.2016 - 07.2017
  • Inspected and maintained cleanliness of guest rooms and common areas to ensure high standards.
  • Utilized cleaning chemicals and equipment following safety procedures to enhance efficiency.
  • Assisted in training new staff on housekeeping protocols and best practices for optimal performance.
  • Developed and implemented improved cleaning schedules to increase operational efficiency.

Customers Service

Schnucks
12.2015 - 03.2016
  • JanesviSelf-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Personal Care Worker

SoSiab Care
01.2010 - 09.2015

Facilitated daily living activities, including meal preparation and household cleaning.

Education

Associate of Science - Baking And Pastry Arts

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Customer service
  • Housekeeping
  • Guest relations
  • Food preparation
  • Dishwasher

Certification

ServSafe

Timeline

Housekeeping Room Attendant

Hampton Inn By Hilton
07.2024 - 01.2025

Dishwasher

Northwestern Mutual
02.2022 - 04.2024

Steward

Hilton Garden Inn Hotel
07.2021 - 12.2021

Cook/Food Prep and Dishwasher

The King And I Restaurant
08.2019 - 06.2021

EVS Housekeeping

Compass Group Management
03.2018 - 07.2018

Housekeeping Cleaner

Hampton Inn By Hilton
05.2016 - 07.2017

Customers Service

Schnucks
12.2015 - 03.2016

Personal Care Worker

SoSiab Care
01.2010 - 09.2015

Associate of Science - Baking And Pastry Arts

Milwaukee Area Technical College