Kimi Thompson
Mount Olive,Alabama
Summary
Attentive Customer Service Representative with 30+ years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
33
33
years of professional experience
Work History
Customer Service
Mrs. Stratton's Salads
09.2007 - Current
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Provided excellent customer service through communication and interpersonal skills.
- Interacted with customers and employees to resolve customer service concerns.
- Established and maintained client rapport by utilizing quality customer service.
- Followed up with customers about customer service.
Customer Service Representative
Waste Corporation of Alabama (WCA)
01.2006 - 12.2010
- Worked with clients to coordinate contracts for delivery/pickup of dumpsters at construction/demolition sites
- Entered client contract information into the computer (Citrix and Trux), coordinated work orders, routed drivers, entered credit card payments
- Prepared productivity reports which included inventory of trucks in use each day, mileage, number of stops, and driver time
- Compiled quarterly environmental reports for ADEM
- Also traveled to other office locations to train new employees.
Associate
Wal-Mart Super Center - Gardendale
01.2004 - 12.2006
- Initially worked as a temporary cashier, then promoted to full time
- Worked in several departments including Inventory Control Clerk and grocery department
- Monitored product availability, inventory control, monitored price bar codes, worked with vendors to order products, and maintained competitor pricing for the grocery department.
CV Tech/Supply Specialist
St. Vincent's Hospital - Cardiac Cath Lab
01.1991 - 12.2004
- Assisted Cardiologists in all procedures performed in the Cath Lab
- Ordered all supplies for the Cath Lab and 5-main nursing unit
- Inventoried all supplies and communicated with hospital central supply on a daily basis
- Also communicated with sales representatives and scheduled all sales representative appointments.
Education
High School Diploma -
Gardendale High School
Gardendale05.1986
Skills
- Customer Service
- Customer Service-Oriented
- Superb Customer Service
- Reliable Customer Service
- Professional Customer Service
- Customer service support
Timeline
Customer Service
Mrs. Stratton's Salads
09.2007 - Current
Customer Service Representative
Waste Corporation of Alabama (WCA)
01.2006 - 12.2010
Associate
Wal-Mart Super Center - Gardendale
01.2004 - 12.2006
CV Tech/Supply Specialist
St. Vincent's Hospital - Cardiac Cath Lab
01.1991 - 12.2004
High School Diploma -
Gardendale High School
Similar Profiles
JAMES SIMSJAMES SIMS
Inventory Specialist at MRS GRISSOM & SALADSInventory Specialist at MRS GRISSOM & SALADS
Jordan SeashoreJordan Seashore
Pizza Delivery Driver at Stratton's PizzeriaPizza Delivery Driver at Stratton's Pizzeria
Bonfils NdayambajeBonfils Ndayambaje
Warehouse Manager at Cut Fresh SaladsWarehouse Manager at Cut Fresh Salads