KIMION WILLIE-BENJAMIN
Fort Lauderdale,Florida
Summary
To work in the best of my ability and to enhance my knowledge and understanding in any given position. I am willing to learn and is a very fast learner, I pay attention to details, multi-task and manages my time well to consistently meet performance targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE REPRESENTATIVE
Fresh Breeze Air-vent Systems
03.2022 - Current
- Answered inbound calls to greet and assist customers with various needs and questions
- Addressed customer concerns and complaints and resolved issues promptly.
HHA
ASHRE Care Centre
11.2019 - 03.2020
- Responded promptly to emergency situations, applying first aid training until professional medical assistance arrived
- Closely observed changes in patient behavior or condition, proactively addressing potential health issues
- Assisted patients with daily activities such as bathing, dressing, and eating for improved quality of life.
HHA
St. James Infirmary
09.2018 - 10.2019
- Responded promptly to emergency situations, applying first aid training until professional medical assistance arrived
- Assisted patients with daily activities such as bathing, dressing, and eating for improved quality of life.
CUSTOMER SERVICE REPRESENTATIVE
Ajas Ltd
12.2015 - 07.2016
- Check-in counter and boarding gate agent
- Contracted worker for Delta Airlines
Education
CNA License - Certified Nursing Assistant
DCA Academy
4121 NW 5th Street, Plantation, FL 33317 USA10.2024
HIGH SCHOOL DIPLOMA -
Keystone National High School
Miami, FL12.2022
HOME HEALTH AIDE -
Ruby's Academy For Health Occupations
Fort Lauderdale, FL03.2022
Skills
- Data Entry
- Cooking
- Microsoft word and Excel
- Call Management
- Speak English fluently
Certification
- HIPAA
- HIV/AIDS
- Requirements for Assisting with Self-Administration of Medication
- Alzheimer's Disease & Related Disorders for HHA'S
- OSHA, Bloodborne Pathogens & Infection Control, and TB
- Domestic Violence
- Basic Life Support (BLS)
Additional Information
Jun 2013 - Richard James Mathematics Resources, Union Street, Montego Bay, Jamaica - Caribbean Examination Council CXC: GRADE Mathematics 2 (Pass), Aug 2012 - Western Educational Centre, Hart Street, Montego Bay, Jamaica - Caribbean Examination Council CXC: GRADE English Literature 2 (Pass), Aug 2010 - New Era Business Institute, Barnett Street, Montego Bay, Jamaica - Caribbean Council Examination CXC: GRADE English Language 1 (Distinction), Social Studies 2 (Pass), Human & Social Biology 2 (Pass), GED Jul 2004 - Anchovy High School, Anchovy, St. James, Jamaica
References
- Norval Lofters, Fresh Breeze Air-vent System, 305-336-9668
- Kesha Brown, Nurse, 954-980-3887
- Tamara Anderson, CNA, 754-281-3738
Communityserviceandvolunteerwork
Voluntary Assistant Teacher, Farm Primary & Junior School, 09/2012, 02/2013
Languages
English
Full Professional
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Fresh Breeze Air-vent Systems
03.2022 - Current
HHA
ASHRE Care Centre
11.2019 - 03.2020
HHA
St. James Infirmary
09.2018 - 10.2019
CUSTOMER SERVICE REPRESENTATIVE
Ajas Ltd
12.2015 - 07.2016
HIGH SCHOOL DIPLOMA -
Keystone National High School
HOME HEALTH AIDE -
Ruby's Academy For Health Occupations
CNA License - Certified Nursing Assistant
DCA Academy
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