Kimistry Watson
Warren,OH
Summary
Dynamic professional with a proven track record at Chick-fil-A, excelling in customer service and staff training. Successfully led a team to enhance service speed and guest satisfaction. Skilled in financial management and team motivation, I create engaging environments that promote growth and efficiency.
Overview
4
4
years of professional experience
Work History
Manager's Assistant
Chick-fil-A
Niles, OH
07.2023 - Current
- Led team in delivering exceptional customer service and maintaining high satisfaction levels.
- Managed daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored new staff on operational procedures and customer engagement strategies.
- Implemented process improvements that enhanced service speed and overall guest experience.
- Assisted in developing training materials to enhance staff performance and efficiency.
- Supported team in executing daily operations and maintaining quality standards.
Babysitter
Daycare
Warren, OH
05.2022 - Current
- Supervised daily activities, ensuring safety and engagement for children of various ages.
- Developed and implemented creative play and educational activities to stimulate children's growth.
- Communicated effectively with parents regarding children's progress and any concerns.
- Managed schedules, including meal times, nap times, and recreational activities efficiently.
- Provided emotional support, fostering a nurturing environment that promoted children's well-being.
- Monitored behavior, addressing conflicts among children to promote positive interactions.
- Collaborated with families to create personalized care plans tailored to individual children's needs.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
Education
High School Diploma -
John F. Kennedy High School
Warren, OH05-2029
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OH05-2029
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Team motivation
- Orientation and training
- Staff management
- Succession planning
- Verbal and written communication
- Decision-making
- Team building
- Employee supervision
- Coaching and mentoring
- Team motivation
- Orientation and training
Timeline
Manager's Assistant
Chick-fil-A
07.2023 - Current
Babysitter
Daycare
05.2022 - Current
High School Diploma -
John F. Kennedy High School
Bachelor of Science - Nursing
University of Cincinnati