Kim M Lowrey
Waterloo,NY
Summary
My goal is to maintain the current position I've held for the past eight months. I scored 100% on the entrance exam, a requirement needed to obtain the position. I consistently demonstrate an exceptional work ethic in my current role and have maintained this standard in every position I have held within this organization.
Overview
17
17
years of professional experience
Work History
Field Design Representive
NYSEG
152 Border City Road, Geneva, NY 14456
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Customer Service Representative
NYSEG
152 Border City Road, Geneva, NY 14456
10.2022 - 06.2023
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in training programs to enhance product knowledge and customer service skills.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
District Engineering Clerk
NYSEG
152 Border City Road, Geneva, NY 14456
04.2015 - 10.2022
- Coordinated documentation to streamline engineering processes.
- Maintained engineering records, supporting project accuracy and efficiency.
- Gathered and organized data to assist engineers in project execution.
- Supported engineering projects by maintaining up-to-date records.
Meter Reader Collector
NYSEG
152 Border City Road, Geneva, NY 14456
05.2008 - 04.2015
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
- Exceeded monthly quota expectations with consistent high-quality work and diligent time management skills.
Education
Regents Diploma - Business
Waterloo School District
Waterloo, NY06-1976
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Organization and time management
Timeline
Field Design Representive
NYSEG
06.2023 - Current
Customer Service Representative
NYSEG
10.2022 - 06.2023
District Engineering Clerk
NYSEG
04.2015 - 10.2022
Meter Reader Collector
NYSEG
05.2008 - 04.2015
Regents Diploma - Business
Waterloo School District