Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Kimmel Forbes

Brooklyn

Summary

Highly motivated and results-driven sales professional with a proven track record of exceeding targets and driving revenue growth. Skilled in building strong client relationships and providing exceptional customer service. Adept at identifying opportunities and developing innovative strategies to meet and exceed sales goals. Strong communicator with the ability to articulate product benefits persuasively. Thrives in fast-paced environments, continuously seeking ways to enhance sales performance and deliver exceptional results. Ready to leverage expertise and passion for sales to drive success in a dynamic sales role. Willing to relocate: Anywhere

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Consultant

Brooklyn Jeep
Brooklyn
03.2025 - Current
  • Delivered exceptional customer service by guiding clients through the vehicle purchase and lease process with transparency, professionalism, and product knowledge
  • Maintained up-to-date knowledge on Chrysler, Dodge, Jeep, and Ram vehicle inventory, including trims, features, and financing options
  • Conducted needs assessments to match customers with the most suitable vehicle based on lifestyle, preferences, and budget
  • Generated leads and managed customer follow-ups through calls, texts, email, and CRM platforms
  • Executed vehicle presentations, test drives, and trade-in evaluations with a focus on value and customer satisfaction
  • Collaborated with finance and management teams to ensure smooth deal structuring and delivery processes
  • Met and exceeded monthly sales goals while maintaining high customer retention and CSI (Customer Satisfaction Index) scores
  • Created engaging social media and marketplace content to promote dealership inventory and attract online leads
  • Maintained detailed records of customer interactions, preferences, and vehicle history to support long-term relationship building and repeat business

Automotive Sales Consultant

South Shore Chrysler Dodge Jeep Ram
Inwood
01.2025 - 03.2025
  • Assisted, educated and closed customers.
  • Make them feel like family because everything is about connections.
  • Customer loyalty retention
  • I use my own pipeline to generate leads and close them.

Security Guard Officer

Arrow Security
Brooklyn
12.2023 - 12.2024
  • Securing units & location
  • Maintain successful post holdings.

Automotive Sales Consultant

VICTORY MITSUBISHI
08.2023 - 12.2023
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Mobile Expert

T-Mobile
09.2022 - 07.2023
  • Assisted a average of 10-15 customers daily, providing excellent service and resolving inquiries.
  • Handle customer complaints efficiently, ensuring customer satisfaction.
  • Process customer transactions accurately and efficiently.
  • Communicate effectively with customers over phone to address their needs.
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Maintained sound knowledge of company product suites.
  • Upsold customers by recommending accessories and promotions to increase revenue.

Stocker

Parts Authority
07.2022 - 09.2022
  • Organized and sorted inventory, ensuring efficient product management.
  • Managed incoming and outgoing shipments, maintaining a smooth workflow.
  • Communicated with distributors to track and coordinate shipments.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.

Office Assistant

K&K consultation
01.2019 - 02.2022
  • Greeted customers at the front desk, creating a welcoming atmosphere.
  • Provided support to customers, addressing inquiries, and ensuring their needs were met.
  • Filed and organized documents for clients, maintaining an efficient filing system.
  • Wrote documents for clients, ensuring accuracy and attention to detail.
  • Answered phone calls professionally, assisting with inquiries.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

High school diploma or GED -

Teachers Preparatory Highschool
Brooklyn, NY
06.2021

Skills

  • Customer service
  • Surveillance
  • Product Management
  • Salesforce
  • Driving
  • Pricing
  • E-Commerce
  • Communication skills
  • Telemarketing
  • Merchandising
  • Product Development
  • Customer relationship management
  • Excellent customer service and communication skills, Ability to sell and promote products effectively, Proficient in MS Office Suite (or any relevant software), Customer service, Time management, Computer literacy, Bilingual, Leadership, Documentation review, Communication skills
  • Computer skills
  • Spanish
  • POS
  • Upselling
  • Team Management
  • Dealership experience
  • English
  • Marketing
  • Branding
  • Business development
  • Analytics
  • Lead generation
  • Social media marketing
  • Sales negotiation
  • Vehicle presentation
  • Deal structuring
  • Follow-up communication
  • Problem solving

Certification

  • Driver's License
  • Guard Card
  • Class D Security

Languages

Spanish - Fluent

Additional Information

Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Sales Consultant

Brooklyn Jeep
03.2025 - Current

Automotive Sales Consultant

South Shore Chrysler Dodge Jeep Ram
01.2025 - 03.2025

Security Guard Officer

Arrow Security
12.2023 - 12.2024

Automotive Sales Consultant

VICTORY MITSUBISHI
08.2023 - 12.2023

Mobile Expert

T-Mobile
09.2022 - 07.2023

Stocker

Parts Authority
07.2022 - 09.2022

Office Assistant

K&K consultation
01.2019 - 02.2022

High school diploma or GED -

Teachers Preparatory Highschool

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