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Detail-oriented claims processor with a proven track record in data entry and customer service excellence. In-depth understanding of insurance policies and compliance regulations, experienced in leveraging software for claims processing. Drives operational efficiency through precise and timely claim handling.

Reliable employee seeking position. Offering excellent communication and good judgment. Goal- oriented, Resourceful and tireless, able to handle all management needs, including budgets, schedules and projects. Always looking for ways to improve operations and increase team success. Offering excellent communication and good judgment. Motivated to learn, grow and excel in insurance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Sales and Customer Service professional with expertise in communication. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Detail-oriented and analytical professional with 3+ years of experience in insurance tracking, claims support, investigations, documentation, and customer service. Proven ability to review and maintain accurate records, resolve customer concerns, and handle confidential information with professionalism and accuracy. Strong organizational, communication, and problem-solving skills with the ability to thrive in fast-paced environments. Seeking to leverage administrative and claims-related experience in a Claims Specialist role.

Dynamic and results-oriented professional with a proven track record at CVS Pharmacy, adept in claims investigation and enhancing customer satisfaction. Skilled in HIPAA compliance and clear communication, I excel in fostering client relationships and mentoring teams for peak performance. Achieved significant improvements in process efficiency and customer service standards.

KIMMIE CAFFEY

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Insurance Tracking Specialist

Teach Assistant

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High School Diploma -

Some College (No Degree) -

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Insurance Tracking Specialist

Teach Assistant

Some College (No Degree) -

High School Diploma -

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