Kimberly Wilson
Marietta
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Deputy Clerk
Washington County Clerk of Courts
Marietta, Ohio
01.2023 - Current
- I am a Deputy Clerk, where I input customers' information for title work and issue boat, fishing, and hunting licenses for the State of Ohio. I also help customers submit passport paperwork.
License Clerk
Marietta BMV
Marietta, Ohio
09.2021 - 12.2022
- My duties included inputting customers' license plates and driver's license data into the computer. When customers come in from out of state, I complete a VIN inspection to see if the VIN on the car matches the out-of-state title. Once that is complete, I direct the customer to the title office to get an Ohio title, and then they can return to our office to receive Ohio plates. I also collect reinstatement fees when a customer's driver's license is suspended if any required documents are required to send to the BMV in Columbus. I fax the documents the customer gives me to the appropriate department; once the results return, I am responsible for calling the customer to let them know their results.
Customer Service Associate
Lowe's Home Centers, Inc.
Marietta, Ohio
07.2002 - 09.2021
- I worked as a customer service associate. My duties included working in Home Décor, where I cut blinds for customers and used several computer operating systems, such as M2O, to order specialty window fashions. I also worked in the Paint Department to assist customers in picking their paint selections and colors and stocking shelves. I also worked as a cashier, taking the appropriate payments and answering customers' questions about the products they were purchasing. In other positions at Lowe's, I have been a head cashier, where I supervised over 25 associates. I have also worked in the receiving department, unloading trucks and stocking shelves.
Administrative Assistant
National United Brokers, Inc.
Columbus, Ohio
05.2000 - 05.2002
- I worked with brokers to help their clients with multiple types of insurance. I used various types of health insurance, dental, vision, and life insurance software programs to quote prices for the different insurance quotes for broker's clients. If a broker's client had any medical issues, I would call a medical underwriter to obtain a medical tier to get the final quote price. Other duties that I did daily would be faxing the finished quotes over to the broker, filing, answering the phone, directing the phone calls to the appropriate person, and using the copy machine.
Education
Human Resources/Business Administration Degree -
Franklin University
Columbus, Ohio01-2022
Associate Degree - Business Management Technology
Washington State Community College
Marietta, Ohio12-2019
Diploma - undefined
Marietta Senior High School
Marietta, Ohio05-1994
Skills
- Proficient in Microsoft Office
- Proficient with all general office equipment
- I can type 40 wpm
- I have worked with clients and the general public for over 30 years in the retail sector and office environment
- Cash handling
- Telephone etiquette
Awards
I was on the President's and dean's lists at Washington State Community College., I received a scholarship for the All-Ohio Academic Team through the Phi Theta Kappa Honor Society in April 2019., I have been on the President and dean's list at Franklin University for several semesters., While working at Lowes, I was the cashier of the month in December 2019. I received many customer-focused awards from customers calling in or completing a survey, letting my managers know I went above and beyond to provide excellent customer service.
Timeline
Deputy Clerk
Washington County Clerk of Courts
01.2023 - Current
License Clerk
Marietta BMV
09.2021 - 12.2022
Customer Service Associate
Lowe's Home Centers, Inc.
07.2002 - 09.2021
Administrative Assistant
National United Brokers, Inc.
05.2000 - 05.2002
Associate Degree - Business Management Technology
Washington State Community College
Diploma - undefined
Marietta Senior High School
Human Resources/Business Administration Degree -
Franklin University