Kimonique Fleming Welch
Panama City Beach,FL
Summary
Highly skilled in communication with the ability to consistently exceed expectations. Excels at executing tasks with a positive approach. A natural team builder, leads by example and inspires others to strive for excellence in any given task. Earned an outstanding reputation for exceptional performance, recognized by peers and supervisors alike.
Overview
18
18
years of professional experience
Work History
Security Supervisor
Millhouse Security
03.2012 - 03.2023
- Over 10 plus years providing a high level of customer service in the unarmed security industry
- Understanding community regulations and using them to facilitate patrolling and post guard sites
- Monitor cameras and screen all guest entering community
- Strong observation skill and excellent verbal and written skills for reporting
- Trained to observe and react to specific crisis situations effectively and efficiently when waiting for emergency services or if residents need specific assistance
- Assist in training new staff members
Asst.director
Natural body day spa
02.2005 - 04.2012
- Assisted Director in oversees all operations of the spa
- Payroll processing, launching new products and services educating/ training appropriate staff of new lines
- Played a role in creating strategies to meet goals in product sales and service numbers
- Assisted in monthly reviews all team members i.e
- The supporting staff and service providers through performance evaluations also setting goals and strategies to incentive programs to insure monthly goals
- Maintained monitoring levels and ordering of all retail products as well as back bar supplies for the spa within a monthly budget
- Team leader of spa coordinators, by insuring knowledge of all monthly specials of services and new products etc
- Also insure customer/client relations
- Customer incident reports assisted in follow-up client concerns and requests
- Restocking, Receiving, pricing, and processing inventory and other duties as deemed appropriate by the director of the spa
Education
Associates - Business Administration
Saint Leo University
Saint Leo, FLSkills
- Team building
- Leadership
- Problem solving
- Logical thinking
- Administrative skills
- Adaptability
- Time management
- Collaboration
- Communication
Timeline
Security Supervisor
Millhouse Security
03.2012 - 03.2023
Asst.director
Natural body day spa
02.2005 - 04.2012
Associates - Business Administration
Saint Leo University
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