Dynamic professional with a strong background in customer service and front desk management. Proven ability to enhance operational efficiency and foster positive relationships through excellent communication and problem-solving skills. Detail-oriented and adept at multitasking, ensuring a welcoming environment that promotes guest satisfaction.
Work History
Front Desk Assistant
2 Years 5 Months
Swift Cuts Barbershop | 05.2024 - Current
Managed customer questions with timely and efficient solutions.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Upheld a professional and welcoming front desk environment, fostering positive first impressions for guests.
Ensured seamless operations during busy periods through adept multitasking.
Welcomed guests at front desk and facilitated smooth check-in process.
Fostered and upheld positive connections with guests to ensure satisfaction.
Kept front desk areas clean and organized to ensure a professional company image.
Increased operational efficiency by streamlining check-in and check-out workflows.
Preschool Teacher's Assistant
1 Year
Lennard High School | 08.2023 - 08.2024
Cultivated enthusiasm for reading by presenting suitable literature during storytime.
Enhanced learning experiences by incorporating hands-on activities and creative projects.
Cultivated a supportive classroom atmosphere promoting effective learning.
Actively participated in training sessions to keep abreast of current trends in early childhood education.
Mentored new teaching assistants joining the team by offering guidance on best practices within our specific classroom setting.
Organized engaging circle time sessions that included songs, movement activities, collaborative games for strengthening social skills.
Improved preschoolers'' fine motor skills through art-based projects involving cutting, pasting, painting, and drawing exercises.
Cultivated strong partnerships with families through consistent communication about their child''s progress via emails, parent-teacher conferences, newsletters, or phone calls.
Collaborated with lead teacher to develop engaging lesson plans tailored to individual student needs.
Education
High School Diploma
Lennard High School | Apollo Beach, FL | 05.2025
Graduated with a 5.0 GPA
Graduated Top 20 of Class
Skills
Excellent communication
Problem-solving skills
Time management
Hospitality services
Attention to detail
Administrative skills
Multitasking and organization
Customer service
File management
Data entry
Effective planning
Oral and written communications
Microsoft office
Office management
Administrative support
Team building
Computer skills
Teamwork and collaboration
Problem-solving
Relationship building
Detail-oriented
Report generation
Front desk management
Front desk oversight
Listening skills
Call management
Appointment setting
Scheduling appointments
Microsoft Word
Excel
Teams and PowerPoint
Accomplishments
Graduated with a 5.0 GPA
Graduated Top 20 Class of 2025 at Lennard High School
Demonstrated athletic excellence by breaking the school record in the 400x400 race
Front Desk Assistant at Family Dentistry By Design, Office Of Dr Kelly Bradley DmdFront Desk Assistant at Family Dentistry By Design, Office Of Dr Kelly Bradley Dmd