Kimorah Hall
East Orange,NJ
Summary
Reliable and dedicated Counter Server well-versed in taking orders, collecting payments and delivering food to guests. Knowledgeable about cleanliness standards, POS system operations and kitchen practices. Adept at handling common restaurant tasks such as serving, sweeping, garbage removal and order preparation with little supervision. Strong team player with good multitasking, organizational and conflict resolution skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counter Server
Grotto's Pizza
Dover, DE
10.2022 - Current
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Managed multiple tasks in high-volume environment.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
Host
Grotto's Pizza
Dover, DE
10.2022 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Kept detailed payment records throughout shift to complete cash and card payments.
Lifeguard
American Red Cross
Newark , NJ
07.2021 - Current
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Saved distressed persons using rescue techniques and equipment.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Outside Sales Representative
Lowes Garden
Dover , DE
03.2022 - 05.2022
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Student Intern
Essex County Prosecutor's Office
Newark , NJ
06.2020 - 08.2020
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gained operational knowledge and supported departmental needs.
- Performed administrative duties and staff support tasks.
Student Intern
The Student Conservation Association
Newark , NJ
07.2019 - 08.2020
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gained operational knowledge and supported departmental needs.
- Performed administrative duties and staff support tasks.
Data Entry Clerk
Law Enforcement Department
Newark, NJ
07.2018 - 08.2018
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
- Added documents to file records and created new records to support filing needs.
Filing Clerk
Engineering Department
Newark, NJ
07.2017 - 08.2017
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Optimized information gathering and presentations with implementation of practical filing system.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Education
Bachelor of Science - Social Work
Delaware State University
Dover, DE05.2024
High School Diploma -
Cicely L. Tyson Community Performing Fine And Arts
East Orange, NJ06.2021
Skills
- Washing and Storing Dishes
- Billing and Payment Processing
- Work Coordination
- Credit Card Transaction Processing
- Cash Register Operations
- Phone Orders
- Front Counter Work
- Problem Detection and Resolution
- Customer Satisfaction Promotion
- Advising and Coaching
- Dependability and Self-Control
- Social with Customers and Staff
Accomplishments
- Achieved "Defensive Rookie of the Week " in [06, 2021].
- Achieved beating my PR to 25mins by completing cross country with accuracy and efficiency.
Track & field
i participated in 200meter race and came in the 4th for my first time. This event was in New York
Certification
Honor roll
National junior honor society
National Society of High School Scholars
Jets scholarship for flag football
Highest gym participation award
XC cross country award
GAP scholarship
Governors Award in arts education
community service award
Timeline
Counter Server
Grotto's Pizza
10.2022 - Current
Host
Grotto's Pizza
10.2022 - Current
Outside Sales Representative
Lowes Garden
03.2022 - 05.2022
Lifeguard
American Red Cross
07.2021 - Current
Student Intern
Essex County Prosecutor's Office
06.2020 - 08.2020
Student Intern
The Student Conservation Association
07.2019 - 08.2020
Data Entry Clerk
Law Enforcement Department
07.2018 - 08.2018
Filing Clerk
Engineering Department
07.2017 - 08.2017
Bachelor of Science - Social Work
Delaware State University
High School Diploma -
Cicely L. Tyson Community Performing Fine And Arts