Kimti Bhakta
Humble,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Luxury Inn
Houston, TX
06.2019 - Current
- Managed complex reservation systems, ensuring accurate bookings and room assignments while maintaining high occupancy rates
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly to maintain positive hotel reputation
- Coordinated with housekeeping and maintenance teams to ensure rooms met quality standards, contributing to guest satisfaction
- Implemented efficient cash handling procedures, reducing errors and improving financial accuracy in daily transactions
- Devised and executed creative solutions for guest complaints, offering tailored complimentary services to maintain high satisfaction rates
- Prepared comprehensive quarterly reports and assessments for hotel owners, providing crucial insights for strategic decision-making and performance improvement
Consultant Sales Trainee
Progressive Insurance
Houston, TX
10.2023 - 03.2024
- Demonstrated insurance policies in effort to show potential buyers benefits and advantages and encourage purchases
- Drove sales growth by identifying customer needs and tailoring policy recommendations, consistently exceeding team targets and boosting overall revenue
- Fostered strong team synergy, contributing to group sales objectives while enhancing personal performance through shared best practices and mutual support
- Developed creative upselling strategies, showcasing product benefits aligned with client requirements to maximize sales opportunities and customer satisfaction
- Provided exceptional customer service, actively listening to client concerns and offering tailored solutions to build trust and long-term relationships
Seasonal Sales Associate
Marshall's and Homegoods
San Antonio, TX
09.2021 - 08.2022
- Processed customer transactions with accuracy and promoted store credit card and loyalty programs
- Ensured merchandise was properly prepared and displayed to align with company standards, driving sales and customer interest
- Supported merchandising efforts and helped maintain store visual appeal during high-traffic seasons
Retail Sales Associate
Designer Shoe Warehouse
Houston, TX
03.2021 - 08.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Optimized product displays to boost sales, managed promotions, and coordinated deliveries, contributing to team's daily sales targets
- Fostered teamwork by assisting colleagues with sales tasks, while maintaining expertise in store policies and customer service protocols
- Meticulously arranged merchandise and signage, enhancing visual appeal and effectively promoting overstock items to drive customer engagement
- Provided comprehensive product information via phone, supporting customer inquiries and facilitating informed purchasing decisions
Education
BBA - Finance
The University of Texas At San Antonio
San Antonio, TX12-2025
High School Diploma -
Providence Catholic School
San Antonio, TX05-2017
Skills
- Customer Relationship Management (CRM)
- Sales Strategy & Execution
- Product Demonstration & Promotion
- Retail Operations & Merchandise Management
- Client Needs Assessment & Upselling
- Sales Goal Achievement & Revenue Growth
- Strong Written & Verbal Communication
- Microsoft Office & Web Technologies Proficiency
- Team Leadership & Collaboration
- Adaptability & Problem Solving
Certification
Property and Casualty Insurance License, Texas Department of Insurance, 2023
Timeline
Consultant Sales Trainee
Progressive Insurance
10.2023 - 03.2024
Seasonal Sales Associate
Marshall's and Homegoods
09.2021 - 08.2022
Retail Sales Associate
Designer Shoe Warehouse
03.2021 - 08.2021
Receptionist
Luxury Inn
06.2019 - Current
BBA - Finance
The University of Texas At San Antonio
High School Diploma -
Providence Catholic School
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