Organized and adaptable professional who consistently meets company needs through efficient practices. Thrives in fast-paced environments while maintaining high-quality work standards. Experienced in conducting patient medical history screenings, administering medications, and managing multiple patient caseloads daily.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ophthalmology Technician
Retina Associates
Winchester, VA
11.2021 - Current
Achieved precise documentation of patients' medical histories by collecting and recording information in the EMR system.
Ensured proper coding of diagnoses and procedures on billing forms before submitting them for payment.
Maintained confidentiality of all patient information according to HIPAA regulations.
Demonstrated proficiency in use of software programs utilized within healthcare setting.
Facilitated clear and efficient communication among staff members, resulting in prompt and accurate completion of essential paperwork.
Participated in continuing education programs to stay current on new developments in ophthalmology technology.
Performed diagnostic tests, such as visual acuity testing, retinal photography, tonometry, and pachymetry.
Medical Receptionist
Children And Adolescence Pediatric Services
Leesburg, VA
08.2019 - 11.2021
Ordered office supplies as needed to maintain inventory levels.
Delivered excellent telephone customer service while efficiently managing call routing
Provided timely greetings and check-ins for patients, simultaneously updating their information.
Performed data entry tasks related to billing and collections procedures.
Verified insurance coverage and collected co-payments for appointments.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Barista
Katie's Coffee House
Great Falls, VA
01.2018 - 03.2019
Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Instructed newly hired employees on company's food handling safety standards and protocols.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Crafted attractive promotional displays highlighting special events and promotions at the cafe.
Maintained inventory control by regularly assessing supply levels and replenishing when required.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Maintained calm demeanor during high-volume periods and special events.
Adhered to health department regulations concerning sanitation standards.
Server
IHOP
Ashburn, Virginia
04.2015 - 12.2017
Prepared checks, itemizing total meal costs and taxes.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Informed customers of daily specials and signature menu items.