Toni Berg
Brownsdale,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Ophthalmology Technician
Mayo Clinic Health System
Austin, MN
01.2023 - Current
- Assisted ophthalmologists in performing eye examinations and treatments.
- Performed diagnostic tests, such as visual acuity testing, retinal photography, tonometry, and pachymetry.
- Prepared patients for examination by taking medical histories and vital signs.
- Maintained accurate records of patient care and treatments performed.
- Ordered laboratory tests for evaluation of eye conditions or diseases.
HMT Tech
Mayo Health Systems
Austin, MN
01.2022 - 01.2023
- Performed detailed inspection of oxygen concentrators for quality assurance purposes.
- Maintained and operated oxygen machines, including delivery/pickup of tanks.
- Set up oxygen equipment in patients home.
- Calibrated machine components to achieve desired performance parameters.
- Documented equipment usage and maintenance activities for record-keeping purposes.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
Phlebotomist
Mayo Health Systems
Austin, MN
11.2018 - 09.2021
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Maintained accurate patient records and documentation for compliance purposes.
- Educated patients on procedures to ensure comfort and cooperation during draws.
- Responded to patient inquiries with empathy and professionalism throughout procedures.
- Verified patient information prior to specimen collection.
Owner
Delta Cleaners
Austin, MN
05.2006 - 11.2018
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw financial transactions and managed cash flow effectively.
- Oversaw budgeting and financial management.
- Resolved customer complaints promptly to enhance satisfaction levels.
Education
Associate of Arts - General Studies
Riverland Community College
Austin, MN01-2024
Skills
- Electronic Medical Records
- HIPAA knowledge
- Quality Control Procedures
- Medical record management
- Customer service
- Time management
- Data entry
- Attention to detail
- Insurance verification
- Patient care
- Decision-making
- Problem-solving
- Financial goal setting
- Business succession planning
- Financial planning
- Critical thinking
Timeline
Ophthalmology Technician
Mayo Clinic Health System
01.2023 - Current
HMT Tech
Mayo Health Systems
01.2022 - 01.2023
Phlebotomist
Mayo Health Systems
11.2018 - 09.2021
Owner
Delta Cleaners
05.2006 - 11.2018
Associate of Arts - General Studies
Riverland Community College