Kimyaddah Best

• Managed admission processes and collaborated with case managers to ensure seamless post-discharge coordination.
• Validated patient insurance details, demographic data, and medical history records.
• Ensured compliance with admissions standards as outlined by policy while facilitating real-time completion of DocuSign forms.
• Conducted comprehensive interviews and guided tours for patients and families to enhance overall satisfaction.
• Assessed referrals from multiple healthcare facilities to ensure appropriate patient placement.
• Processed referrals, ensuring timely approvals and denials.
• Managed multi-line phone systems and ensured accurate information display.
• Represented admissions department in weekly meetings to ensure alignment on departmental goals.
• Organized and participated in marketing-focused social affairs, fostering partnerships with other medical services in the region.

Reviewed and processed applications for adult Medicaid program to ensure compliance with eligibility requirements.

Engaged with clients to obtain necessary information for assistance applications through various communication channels, including telephone, mail, and in-person meetings.

Directed referrals to appropriate services to enhance client support and resource access.

Executed comprehensive interview processes to assess candidate qualifications.

Oversaw extensive client caseloads, prioritizing tasks to ensure timely completion and organized case management.

Monitored and updated knowledge of federal, state, and local regulations governing income maintenance programs to ensure compliance.

Documented and reported payment information. Educated patients on payment options. Assisted patients in understanding financial assistance programs.

Updated patient accounts and balances accurately. Processed payments and forms efficiently. Assisted in maintaining financial records.

Executed patient admission preparations, including thorough updates of demographic data within the system.

Assessed and confirmed insurance coverage for Medicaid, Medicare, and commercial policies to facilitate patient access to services.

Delivered exceptional customer service through a commitment to maintaining a positive and professional attitude in all interactions.