Summary
Overview
Work History
Education
Timeline
Generic

Kimyatta Williams

Burnet,TX

Summary

Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff. Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.

Overview

22
22
years of professional experience

Work History

Wait Staff Member

The Real New Orleans Style Restaurant
Marble Falls, TX
06.2009 - Current
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Checked back with customers during meals to ensure satisfaction with food and service.
  • Answered questions about menu selections and made recommendations when requested.
  • Collaborated with coworkers to improve customer service experience.
  • Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
  • Provided exceptional service to high volume of daily customers.
  • Facilitated efficient customer service by coordinating with hosts, bussers, and kitchen staff.
  • Engaged with customers to gather feedback on their dining experience and resolved concerns proactively.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Took proactive measures to address customer complaints, ensuring prompt resolution and replacement of items.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.

Dental Assistant

Dumas Dental Clinic
New Orleans, LA
06.2002 - 06.2008
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Ordered supplies necessary for daily operations of the practice.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Updated patient records with new data and treatment information.
  • Kept track of treatment information in patient records.

Education

Expanded Duties - Expanded Duty Dental Assistant

LSU School of Dentistry
New Orleans, LA
11-2007

1 - Dental Assisting

Bryman College
New Orleans, LA
05-2002

Bachelor of Science - Substance Abuse

Southern University At New Orleans
New Orleans, LA

Timeline

Wait Staff Member

The Real New Orleans Style Restaurant
06.2009 - Current

Dental Assistant

Dumas Dental Clinic
06.2002 - 06.2008

Expanded Duties - Expanded Duty Dental Assistant

LSU School of Dentistry

1 - Dental Assisting

Bryman College

Bachelor of Science - Substance Abuse

Southern University At New Orleans

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Kimyatta Williams