Tracey Levesque
Colchester,CT
Summary
Dynamic professional with experience in customer service and organizational efficiency at Mel's Downtown Creamery. Expertise in POS system operation and complaint resolution fosters strong client relationships, ensuring satisfaction and repeat business. Proven multitasker enhances team performance in fast-paced environments. Seeking full-time role that challenges skills in interpersonal communication, time management, and problem-solving.
Overview
19
19
years of professional experience
Work History
Wait Staff Member
Mel's Downtown Creamery of Colchester
Colchester, Connecticut
02.2020 - Current
- Achieved high guest satisfaction through exceptional service in a fast-paced setting.
- Streamlined order taking and food delivery, ensuring accuracy during peak hours.
- Enhanced team performance by training new staff on service standards and menu.
- Ensured smooth financial operations by accurately handling cash register transactions.
- Resolved customer complaints promptly, creating a positive dining experience for patrons.
Caregiver
Stay At Home Services
Colchester, Connecticut
03.2012 - 06.2018
- Ensured client safety and comfort by providing compassionate, personalized care.
- Promoted independence by assisting clients with essential daily living activities.
- Collaborated with families to develop tailored care plans for each client.
- Monitored health conditions and promptly reported changes to medical professionals.
Special Education Paraprofessional
Montville Board of Education
Montville, CT
10.2006 - 09.2011
- Enhanced student learning through effective implementation of individualized education plans.
- Designed engaging lesson materials by collaborating with special education team.
- Streamlined communication among teachers, parents, and specialists regarding student progress.
- Cultivated trust with students, encouraging active participation in classroom activities.
- Participated in workshops to improve special education skills and compliance knowledge.
Education
Associate of Arts - Fine Arts
Quinabaug Valley Community College
Danielson,CT05.1996
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Handling complaints
- Exceptional customer service
Timeline
Wait Staff Member
Mel's Downtown Creamery of Colchester
02.2020 - Current
Caregiver
Stay At Home Services
03.2012 - 06.2018
Special Education Paraprofessional
Montville Board of Education
10.2006 - 09.2011
Associate of Arts - Fine Arts
Quinabaug Valley Community College