Summary
Overview
Work History
Education
Skills
Timeline
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Maggie Smith

Prague

Summary

Dynamic and dedicated professional with a proven track record at previous workplaces, excelling in customer service and problem-solving. Skilled in record keeping and time management, I foster strong relationships with clients, ensuring repeat business through exceptional experiences. Committed to maintaining high standards in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Wait Staff Member

Santa Fe Cattle Company
Shawnee
05.2024 - Current
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Front Desk Receptionist

Reynolds Wellness Center
Seminole
11.2022 - 05.2024
  • Handled sensitive information in a confidential manner.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Lifeguard

City Of Prague
Prague
05.2020 - 08.2023
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Responded quickly to medical emergencies in the pool area.
  • Prepared detailed incident reports following accidents or other incidents.

Education

Associate of Arts - General Studies

Seminole State College
Seminole, OK
05-2024

MBA - Healthcare Administration

Northeastern State University
Tahlequah, OK

Skills

  • Problem solving
  • Time management
  • Team collaboration
  • Record keeping
  • Point of sale
  • Customer service

Timeline

Wait Staff Member

Santa Fe Cattle Company
05.2024 - Current

Front Desk Receptionist

Reynolds Wellness Center
11.2022 - 05.2024

Lifeguard

City Of Prague
05.2020 - 08.2023

Associate of Arts - General Studies

Seminole State College

MBA - Healthcare Administration

Northeastern State University

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